AS Technical Training Instructor
About the role
Conduct Technical Training classes for Porsche Center personnel and PCNA internal employees; assist in the development of training programs that facilitate the dissemination of information necessary for quality repairs and customer satisfaction.
Responsibilities
- Conduct training classes according to established PCNA curriculum and training standards.
- Represent Porsche core values and the highest professional standards for Porsche Center personnel, showing great respect to Porsche customers and to the brand.
- Participate in the development of new and updated curriculum to ensure that courses reflect the latest information and technology.
- Review (PPN) Porsche Partner Network sources to include PALMS, Porsche AG trainer's room, data exchange server, PCSS information systems etc. for required modifications and edits to curriculum.
- Maintain up to date knowledge of all technical issues as published on PPN and communicated by the Technical Support Team.
- Assist in the design and building of necessary training aids to provide proper support of training curriculum.
- Update and maintain student data on Porsche Academy Learning Management System (PALMS) to reflect classroom results.
- Assist in the development, maintenance, and delivery of Certified Porsche Technician testing, both practical and written tests.
- Maintain and repair vehicles assigned to technical training centers, to be available for use as required on short notice.
- Maintain organization and cleanliness of the training center, tools, and equipment to the highest standards, reflecting Porsche core values.
- Audit and evaluate vehicles for product familiarization and operational verification as directed.
- Furnish requested reports on training activities and participants; evaluate the technical training program.
- Assist other technical departments within the company including: PCNA field personnel, Technical Support, Tool and Equipment Manager, and Porsche Center technicians.
- Responsible for the proper usage of, awareness of, and compliance with Information Technology security policies at Porsche Cars North America.
- Ensure proper retention of electronic documents, business confidential information, and actively demonstrate an understanding of the need to safeguard competitive information in both electronic and non-electronic formats.
Qualifications
College degree or Certificate in Automotive Technology Certification ASE Master Technician, including L1. Porsche ZPT Gold Technician preferred.
Experience
6-8 years automotive mechanical hands-on experience, Porsche preferred. Prior experience conducting technical training sessions preferred. Prior experience developing or creating technical training materials is preferred. Use of 3d software such as CAD, or animation programs a plus.
Skills
- Superior presentation and speaking skills.
- Superior verbal and written communication skills, spelling, grammar, and composition skills.
- Excellent overall understanding of automotive technology and repair, Porsche preferred.
- Natural leadership ability; team player with consensual approach
- Superior organization, communication, and reporting skills
- Systematic thinker: ability to work at a fundamental and conceptual level.
- Advanced PC skills with emphasis on Word, Excel, PowerPoint, and Adobe Acrobat.
- Skills with other Adobe Creative Cloud programs such as Photoshop, Premiere, InDesign, and/or Illustrator are a plus.
- German language capability is a plus.
- Ability to handle multiple priorities and tasks simultaneously.
- Self-directed, requiring limited supervision.
- Willingness to travel domestically and internationally, as required.
Benefits
- Medical, Dental, and Vision coverage
Pay
$100,000.00 - $117,000.00 per year
Schedule
Monday - Friday between 7:30-4:30 (typical) with additional time as necessary. Periodic travel is required as dictated by business demands.