Area Manager- E-commerce-Wed-Sat, Day Shift
ID Logistics US · Henrico, VA · 4 days ago
Business Development$63k–$75k/yrFull-time
About the role
The Area Manager is responsible for leading and developing a team of front-line associates and team leads while driving operational excellence within assigned warehouse functions in a fast-paced fulfillment and distribution environment.
Responsibilities
- Lead and oversee daily operations within assigned inbound, outbound, fulfillment, or distribution functions to ensure safe, efficient, and customer-focused execution
- Drive performance against key operational metrics including safety, quality, productivity, cost, throughput, labor utilization, and on-time customer delivery
- Manage, coach, and develop front-line associates and team leads, creating a high-performance culture focused on accountability, engagement, and continuous learning
- Conduct daily shift huddles, floor walks, and operational reviews to communicate priorities, identify risks, and ensure execution of standard work
- Maintain compliance with all company policies, safety standards, GMP requirements, and regulatory guidelines
- Drive associate engagement by fostering an inclusive work environment that encourages collaboration, recognition, and continuous improvement
- Collaborate cross-functionally with Human Resources, Safety, Maintenance, Quality, and Site Leadership teams to resolve issues and improve overall site performance
- Serve as an escalation point for operational challenges and take ownership of delivering timely, effective solutions that support customer commitments
- Promote a culture of operational discipline, customer obsession, and continuous improvement throughout the shift
Requirements
- High school diploma or GED required
- 2–5+ years of leadership experience in warehouse, distribution, fulfillment, logistics, manufacturing, or e-commerce operations
- Strong understanding of operational KPIs, labor productivity, quality, safety, and customer service metrics
- Proven ability to lead teams, drive accountability, and deliver operational results
- Experience with process improvement, root cause analysis, and standard work
- Strong communication, organizational, and problem-solving skills