Jobs · Business Development · Virginia

Area Manager- E-commerce-Wed-Sat, Day Shift

ID Logistics US · Henrico, VA · 4 days ago
Business Development$63k–$75k/yrFull-time

About the role

The Area Manager is responsible for leading and developing a team of front-line associates and team leads while driving operational excellence within assigned warehouse functions in a fast-paced fulfillment and distribution environment.

Responsibilities

  • Lead and oversee daily operations within assigned inbound, outbound, fulfillment, or distribution functions to ensure safe, efficient, and customer-focused execution
  • Drive performance against key operational metrics including safety, quality, productivity, cost, throughput, labor utilization, and on-time customer delivery
  • Manage, coach, and develop front-line associates and team leads, creating a high-performance culture focused on accountability, engagement, and continuous learning
  • Conduct daily shift huddles, floor walks, and operational reviews to communicate priorities, identify risks, and ensure execution of standard work
  • Maintain compliance with all company policies, safety standards, GMP requirements, and regulatory guidelines
  • Drive associate engagement by fostering an inclusive work environment that encourages collaboration, recognition, and continuous improvement
  • Collaborate cross-functionally with Human Resources, Safety, Maintenance, Quality, and Site Leadership teams to resolve issues and improve overall site performance
  • Serve as an escalation point for operational challenges and take ownership of delivering timely, effective solutions that support customer commitments
  • Promote a culture of operational discipline, customer obsession, and continuous improvement throughout the shift

Requirements

  • High school diploma or GED required
  • 2–5+ years of leadership experience in warehouse, distribution, fulfillment, logistics, manufacturing, or e-commerce operations
  • Strong understanding of operational KPIs, labor productivity, quality, safety, and customer service metrics
  • Proven ability to lead teams, drive accountability, and deliver operational results
  • Experience with process improvement, root cause analysis, and standard work
  • Strong communication, organizational, and problem-solving skills

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