Area Human Resources Director (Onsite Hyatt Regency Bloomington)

JOB DUTIES AND RESPONSIBILITIES

• Business Partner to Operations providing HR guidance as an expert in employee relations and practices
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
• Serve as a policy expert to assist Operations management in adherence of company policies, processes and practices
• Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations
• Lead recruiting and talent management efforts for Operations to ensure effective, efficient and legally compliant processes; trains managers to recruit and assess talent consistently, effectively and in accordance with company guidelines
• Carefully coordinate onboarding activities for new managers, as well as facilitation, consultation and guidance for all employee status changes including but not limited to promotions, pay changes, transfers, leaves of absence, disciplinary actions, off-boarding and unemployment related matters
• Analyze trends and metrics in partnership with HR function to develop solutions, programs and policies
• Provide day to day performance management guidance and consultation to Operations (coaching, counseling, career development, disciplinary actions)
• Provide HR guidance to Operations and deliver training as defined by HR and Operations
• Partners closely with Operations to improve work relationships, build morale, increase productivity and employee retention
• Provide guidance and input on business unit restructures, workforce planning, performance management, and succession planning
• Participate in evaluation and monitoring of success of HR programs. Follow-up to ensure training objectives are met
• Actively participate in HR meetings to ensure deployment and process consistency in the field
• May provide leadership to special projects as assigned
• Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

• Bachelor's degree in human resources, business administration or related field
• Minimum of three (3) years progressive human resources generalist experience
• Working knowledge of multiple human resource disciplines including recruiting, talent management, training, compensation practices, performance management, culture development, employee and union relations, federal and state respective employment laws
• Multi-unit hospitality experience a plus
• Professional Human Resources (PHR) certification preferred
• High proficiency with Microsoft Office including Outlook, Excel, PowerPoint and Word

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge and deep understanding of all aspects of human resources and hotel operations
• Strong conflict management and consultation skills
• Promotes an atmosphere of teamwork with the ability to lead by example
• Builds morale and spirit while instilling an industry leading guest service attitude in all associates
• Strong customer service orientation and interpersonal communication skills
• "Hands-on" leadership approach to management and team development
• Able to maintain strict confidentiality
• Must be objective and approachable and able to balance support of management while acting as employee champion
• Positive presence and command skills