AR Support Specialist
Ferrellgas · NAMER · 1 wk ago
RemoteRemoteFull-time
Overview
Ferrellgas was recently recognized by Newsweek as one of America’s Most Trustworthy Companies for 2025 — and that trust starts with our people. We are looking for an Accounts Receivable Support Specialist to join our team!
Responsibilities
- Handles all unapplied research for customers with identified unapplied instances.
- Researches and resolves cash application issues.
- Handles customer correspondence related to the unapplied.
- May require direct communication with customers to resolve.
- Research overpayments.
- Responds to customer inquiries regarding any payment application issue.
- Handles outbound calls to customers regarding their budget bill plan.
- Handles customer correspondence related to the budget bill communication.
- Research customer set up using the budget bill calculator and other related tools.
- Responds to customer inquiries regarding budget bill.
- Troubleshoots and produces quick resolution.
Qualifications
- Average degree in accounting or related field preferred.
- 1+ years of related Accounts Receivable experience.
- Able to interact professionally with internal and external Ferrellgas customers.
- Proficiency in Microsoft Office applications (Word, Excel).
- Excellent communication (written and verbal) and interpretation skills.
- Detail oriented and highly organized.
- Experience with Salesforce/PeopleSoft preferred.
Why You’ll Love Working Here
- Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance.
- Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&D.
- Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA).
- Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement.
- Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support.
- Employee Perks: Referral program, employee discount programs, and propane savings.