AR Support Specialist

Overview

Ferrellgas was recently recognized by Newsweek as one of America’s Most Trustworthy Companies for 2025 — and that trust starts with our people. We are looking for an Accounts Receivable Support Specialist to join our team!

Responsibilities

• Handles all unapplied research for customers with identified unapplied instances.
• Researches and resolves cash application issues.
• Handles customer correspondence related to the unapplied.
• May require direct communication with customers to resolve.
• Research overpayments.
• Responds to customer inquiries regarding any payment application issue.
• Handles outbound calls to customers regarding their budget bill plan.
• Handles customer correspondence related to the budget bill communication.
• Research customer set up using the budget bill calculator and other related tools.
• Responds to customer inquiries regarding budget bill.
• Troubleshoots and produces quick resolution.

Qualifications

• Average degree in accounting or related field preferred.
• 1+ years of related Accounts Receivable experience.
• Able to interact professionally with internal and external Ferrellgas customers.
• Proficiency in Microsoft Office applications (Word, Excel).
• Excellent communication (written and verbal) and interpretation skills.
• Detail oriented and highly organized.
• Experience with Salesforce/PeopleSoft preferred.

Why You’ll Love Working Here

• Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance.
• Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&D.
• Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA).
• Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement.
• Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support.
• Employee Perks: Referral program, employee discount programs, and propane savings.