AR-AP Specialist (Accounting Assistant)

Key Responsibilities

• Process collection (check remote deposit, credit card processing, etc.)
• Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies, short payments and account reconciliations.
• Monitor and maintain all accounts - Customer calls, account adjustments, small balance write-off, customer reconciliations and processing credit memos.
• Anticipate and reduce delinquency of all accounts.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
• Communicate & follow up effectively with sales and Operations departments regarding customer accounts on a timely basis.
• Establish and maintain effective and cooperative working relationships with operations and sales.
• Prepare and submit pay applications
• Upload AR invoices to vendor portals as designated by Client and set up and maintain portal up-to-date.
• Manage liens on services properties as needed to secure payments.
• Maintain the collection records updated in a timely manner in the IT System.
• Prepare weekly collections KPI and reports.
• Assist in the AP and accounting department on general duties as assigned:
• Enter PO related (ensuring 3-way matching) and no PO related invoices.
• Prepare check run, credit card payments and ACH in accordance with terms.
• Maintain vendor master file accurate and up to date.
• Answering vendor requests.

Essential Functions

• Must understand how to collect using an aging report, DSO and call list.
• Must have strong commercial collections – Mid-sized companies preferred.
• Monthly statements.
• Processing monthly credit memos and the appropriate reporting.
• High volume phone calls to assigned delinquent customers.
• Manage customers on the shutdown report.
• Reconcile customer disputes as they pertain to payment of outstanding balances that are due.
• Provide excellent & considerate customer service to operations.
• Internal and External customer interface.
• Participating in team planning meetings.
• Meet defined department goals and activity metrics.
• Aid Accounts Payables with general ledger and account analysis.
• Aid A/P with data entry and filing.
• Ability to prioritize and manage multiple responsibilities.
• Cash Application on A/C.
• Assist in all phases of accounting (Account Payables, Accounts Receivables).
• Perform other assigned tasks and duties necessary to support the Finance Department and business of the Company.

Required Skills

• High School Diploma or equivalent required.
• 3-5 years High Volume corporate commercial Collections experience.
• Knowledge of Billing and Collections procedures.
• Accounts Receivable knowledge/experience a plus.
• Accounts Payable data entry and check run preparation.
• Proficient with MS Office- especially Outlook 365.
• Strong attention to detail, goal oriented.
• Commitment to excellent customer service.
• Excellent written and verbal communication abilities.