Application Analyst III, Rev Cycle - Business Applications/Information Solutions (Remote)

About the role

The Application Analyst III, Business Applications, reports to the Leader of the Business Delivery team in support of MUSC’s academic, research and healthcare missions. Under general supervision, the Applications Analyst III, Business Applications, provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change. Serves as the subject matter expert in all areas of the Business Delivery program supporting applications, maintaining system updates, supporting operational end users. Takes a lead role in projects; participates in team and project meetings and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.

Responsibilities

• Evaluates and resolves complex technical issues
• Demonstrates strong analytical and communication skills
• Generates communication, process and educational plans
• Serves as subject matter expert in Business Delivery program
• Maintains system updates and supports operational end users
• Takes a lead role in projects
• Participates in team and project meetings
• Provides input on intelligent solutions to improve efficiency
• Coaches and transfers knowledge to peers and staff
• Maintains high professional standards
• Exhibits excellent customer service skills

Requirements

• A bachelor’s degree and five years directly related experience; or a high school diploma and nine years directly related experience or a Masters’ degree and 3 years directly related experience required.
• Must possess strong interpersonal, project management, analytical and communication skills.

Skills

• Strong interpersonal skills
• Project management skills
• Analytical skills
• Communication skills

Qualifications

• Required Education/Skills/Work Experience: A bachelor’s degree and five years directly related experience; or a high school diploma and nine years directly related experience or a Masters’ degree and 3 years directly related experience required.
• Must possess strong interpersonal, project management, analytical and communication skills.

Physical Requirements

• Mobility & Posture: Standing: Continuous, Sitting: Continuous, Walking: Continuous, Climbing stairs: Infrequent, Working indoors: Continuous, Working outdoors (temperature extremes): Infrequent, Working from elevated areas: Frequent, Kneeling: Infrequent, Bending at the waist: Continuous, Twisting at the waist: Frequent, Squatting: Frequent, Manual Dexterity & Strength: Pinching operations: Frequent, Gross motor use (fingers/hands): Continuous, Firm grasping (fingers/hands): Continuous, Fine manipulation (fingers/hands): Continuous, Reaching overhead: Frequent, Reaching in all directions: Continuous, Repetitive motion (hands/wrists/elbows/shoulders): Continuous, Full use of both legs: Continuous, Balance & coordination (lower extremities): Frequent, Lifting & Force Requirements: Lift/carry 50 lbs. unassisted: Infrequent, Lift/lower 50 lbs. from floor to 36”: Infrequent, Lift up to 25 lbs. overhead: Infrequent, Exert up to 50 lbs. of force: Frequent

Additional Information

• Application specific certifications preferred.
• Selected Positions: Olfactory (smell) function: Continuous, Respirator use qualification: Continuous, Work Environment & Conditions: Effective stress management: Continuous, Rotating shifts: Frequent, Overtime as required: Frequent, Latex-safe environment: Continuous.