Application Administrator
Laramie County Government · Cheyenne, WY · Yesterday
Full-time
About the Role
Under general supervision, coordinates the use of database systems; resolves problems, upgrades applications, and assures the security and integrity of the database.
Responsibilities
- Manages and maintains databases and applications.
- Provides technical support services for various government agencies.
- Monitors system environment, access, security, functionality, and utilization; resolves traffic, security, and access problems; assures optimum performance and system integrity.
- Maintains system stability, data integrity, and maximum uptime; provides referral to supervisor when problems occur that are beyond the skills of the Information Technology Department, and tracks the problem until it has been resolved.
- Monitors databases and applications; troubleshoots and resolves software and hardware problems.
- Monitors utilization trends to enhance performance and assure maximum uptime; performs ongoing technical tuning of the database systems to improve performance.
- Consults with users to identify concerns and implements changes to improve content and service; provides recommendations for technical corrections to prevent disruption to the database.
- Installs and tests patches and upgrades of the databases and applications; plans and implements backup and recovery of the databases as needed; prepares and updates technical documentation.
- Compiles and analyzes various reports and user statistics; creates custom queries and reports as needed; coordinates the distribution of data to other government agencies, clients, and users.
- Provides technical support and training as needed.
- Manages local and remote access; creates user accounts and resource access lists.
- Provides technical support to application development teams; resolves database and application problems with the IT staff and user groups.
- Keeps up to date on trends in government technology and makes recommendations to supervisor or other government agencies.
- Performs other duties as assigned or required.