AP Supervisor

Job Summary

The Accounts Payable Supervisor oversees the day-to-day operations of the Accounts Payable function, ensuring timely and accurate invoice processing, vendor management, payment execution, compliance with internal controls, and operational reporting. This role drives continuous improvement, accountability, KPI management, and process transformation initiatives.

SCOPE & ACCOUNTABILITY

This role is accountable for the operational performance, accuracy, efficiency, and control environment of the Accounts Payable department. The AP Supervisor ensures timely invoice processing, reduces operational errors, drives KPI visibility, supports cash flow management, and improves overall process efficiency through automation and standardization.

Key Responsibilities

• Supervise and manage daily Accounts Payable operations in a high-volume environment.
• Establish and enforce KPI reporting and accountability metrics across the AP team.
• Monitor invoice processing accuracy, exception trends, aging, turnaround time, and productivity.
• Lead continuous improvement initiatives focused on process efficiency, scalability, and control enhancement.
• Drive transformation initiatives including AI/scanning, OCR, workflow automation, and process standardization.
• Ensure compliance with company policies, internal controls, and approval workflows.
• Review and resolve invoice discrepancies, payment issues, and vendor escalations.
• Cook up and coordinate month-end close activities related to Accounts Payable.
• Prepare executive-level operational reporting and KPI summaries.
• Train, mentor, and develop AP team members while driving accountability and performance.
• Partner with Finance and IT on ERP enhancements, implementations, and process improvements.
• Utilize advanced Excel reporting and analytics to support operational decision-making.

KEY INTERFACES (NON-REPORTING)

• Finance Leadership
• Procurement / Purchasing
• Operations
• Treasury
• IT / Systems Support
• Shared Services
• External Vendors and Partners

Key Performance Indicators

• Invoice processing accuracy rates
• Reduction in processing errors and rework
• Invoice turnaround time
• AP aging and overdue invoice metrics
• Exception resolution timeliness
• Team productivity and throughput
• Continuous improvement implementation and measurable efficiency gains
• Successful implementation of automation/AI scanning initiatives
• Compliance with internal controls and audit requirements

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
• Minimum 5+ years of Accounts Payable experience in a high-volume environment.
• Minimum 2+ years of supervisory or management experience required.
• Demonstrated experience leading operational transformation and process improvement initiatives.
• Experience implementing AP automation, OCR/scanning, AI workflow tools, or intelligent invoice processing preferred.
• Strong ERP systems experience required; Microsoft Dynamics 365, Oracle, SAP, or equivalent preferred.
• Advanced Excel skills required including pivot tables, lookups, reporting, reconciliations, and data analysis.
• Strong analytical, organizational, and problem-solving capabilities.
• Excellent communication and leadership skills.
• Prominent ability to manage competing priorities within fast-paced operational environments.