Ancillary Claims Adjuster
INTEGRO · Tampa, FL · 1 mo ago
On-siteEducationFull-time
Position Responsibilities
- Review and evaluate automotive extended warranty claims submitted by customers, dealerships, and repair facilities
- Verify claim information, including coverage, eligibility, and required documentation
- Conduct detailed investigations and assessments to validate claims and ensure coverage compliance
- Collaborate with internal departments and external repair facilities to resolve claim-related issues
- Ensure compliance with company policies, warranty guidelines, and legal regulations
- Process claims accurately and efficiently within established timelines
- Communicate claim decisions, approvals, and denials to all stakeholders promptly and professionally
- Provide exceptional customer service by addressing inquiries, concerns, and escalations regarding warranty claims
- Maintain organized, accurate records and documentation for all claims
- Identify trends and recommend improvements to enhance claims handling processes
What We Offer
- Competitive compensation with bonus/incentive potential
- Weekly payroll with direct deposit
- Comprehensive healthcare options, including medical, vision, and dental insurance
- 401(k) savings and retirement plans
- Life insurance coverage
- Paid time off (PTO)
- Career growth and advancement opportunities within our dynamic and supportive team
What We're Looking For
- 5+ years of recent experience in automotive claims administration or a similar role
- Strong understanding of automotive systems, components, and repair processes
- Familiarity with warranty regulations, guidelines, and best practices in the automotive industry
- Exceptional attention to detail, analytical skills, and problem-solving abilities
- Proficiency with claims management systems/software
- Excellent communication, interpersonal, and decision-making skills
- Able to manage multiple claims while maintaining accuracy and efficiency
- High level of professionalism and confidentiality
- Ability to self-start and work independently and collaboratively
- Pass a background check and drug screening
Benefits
- Weekly payroll with direct deposit
- Comprehensive healthcare options, including medical, vision, and dental insurance
- 401(k) savings and retirement plans
- Life insurance coverage
- Paid time off (PTO)
- Career growth and advancement opportunities within our dynamic and supportive team