Claims Adjuster
About the role
Maintain proper file documentation, file notes, and investigation documentation on each assigned claim.
Interact with veterinary clinics to ensure timely claim resolution.
Meet or exceed all standards for timeliness, accuracy, and claims volume.
Hold or be willing to obtain an Independent Adjuster License.
Ensure compliance and support regulatory communications and reporting as needed.
Work successfully with cross-functional teams to ensure alignment and support the needs of those teams.
Responsibilities
- Maintain proper file documentation, file notes, and investigation documentation on each assigned claim.
- Interact with veterinary clinics to ensure timely claim resolution.
- Meet or exceed all standards for timeliness, accuracy, and claims volume.
- Hold or be willing to obtain an Independent Adjuster License.
- Ensure compliance and support regulatory communications and reporting as needed.
- Work successfully with cross-functional teams to ensure alignment and support the needs of those teams.
Requirements
- 4+ years working in Veterinary Medicine as a Veterinary Nurse
- Claims experience/licensing strongly preferred
- Proficiency in Microsoft Office Suite and experience learning and using new technology
- Ability to communicate and collaborate effectively
- Strong organizational skills
- Excellent written and verbal communication
Qualifications
- 4+ years working in Veterinary Medicine as a Veterinary Nurse
- Claims experience/licensing strongly preferred
- Proficiency in Microsoft Office Suite and experience learning and using new technology
- Ability to communicate and collaborate effectively
- Strong organizational skills
- Excellent written and verbal communication
Skills
- Proficiency in Microsoft Office Suite
- Experience learning and using new technology
- Communication and collaboration skills
- Organizational skills
- Written and verbal communication skills
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