Claims Adjuster

About the role

Ingram Marine Group is seeking a Claims Adjuster in the Nashville, TN area. The Claims Adjuster investigates incidents and claims, analyzes risk issues, participates in litigation, and mediates and resolves claims.

Responsibilities

• Investigating and managing incidents and events resulting from marine group operations to identify proximate cause and assess potential liability.
• Interfacing with vessel associates, operations managers, customer service representatives, contractors, insurance carriers, medical providers, in-house and outside counsel, and others, as required, to investigate and effectively process claims.
• Consulting with claimants and medical providers to obtain pertinent medical information to manage claims.
• Maintaining accurate records and notes on all aspects of claims within a manager’s geographic area of responsibility, such as taking statements, obtaining medical records, hiring surveyors, and other relevant tasks.
• Establishing reserves, monitoring expenditures, and approving payment of necessary claim-related expenses.
• Partnering with in-house and outside counsel to formulate litigation strategy and achieve favorable results for the organization.
• Initiating and monitoring various requested Coast Guard documentation (such as 2692 forms).
• Maintaining claim files and system records.
• Supporting department activities with regular and prompt attendance.

Requirements

The ideal candidate should have excellent interpersonal and communication skills, the ability to organize and prioritize multiple projects, and knowledge of investigative techniques and litigation processes. A high school diploma/GED is required, with 3-5 years of experience preferred.

Qualifications

• Excellent interpersonal and communication skills
• Ability to organize and prioritize multiple projects and tasks
• Knowledge of investigative techniques
• Understanding of litigation process
• High School Diploma / GED
• 3-5 years of experience preferred

Skills

Knowledgeable about investigative techniques, understanding of litigation processes, and ability to work independently with little supervision.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate the needs of the job.