Airport Operations Agent

Responsibilities

• Monitor inbound and outbound flight activity, including computer data input and manual revisions
• Prepare daily reports on domestic and international arrivals and departures, including FIDS updates and inputting schedule and gate changes
• Cook with departments and contractors for emergency situations and fuel stops at the terminal
• Manage gate control and assign gates for charter flights
• Notify Sky Caps for requests such as wheelchairs
• Prepare and collect data via two-way radios and other means
• Update schedules as needed to meet aircraft requirements
• Maintain records of aircraft, flights serviced, and services performed
• Monitor computers, phone calls, and surveillance cameras
• Complete customer billing documents when necessary
• Comply with WFS site security procedures for warehouse and other operations
• Observe WFS staff, security contractors, and visitors’ activities
• Report any security breaches, suspicious activity, or non-compliance with the site security plan to management or through the WFS whistleblower program

Requirements

• HS Diploma, GED or Equivalent
• Above average interpersonal and communication skills
• Must be able to work under pressure
• Must be able to work alone, and use independent judgement
• Capable of handling multiple tasks simultaneously
• Ability to read, write, fluently speak and understand the English language

Preferred Skills

• Must be able to concentrate on detail
• Ability to learn PC applications and apply knowledge
• Write legibly in order to complete forms and paperwork as required
• Familiarity with personal computer software helpful

Physical Requirements/Working Conditions

• Ability to lift up to 35 lbs
• Ability to sit for prolonged period
• Ability to stand and walk for long periods of time
• Ability to work in stressful working conditions and under pressure
• Ability to work in seasonal and adverse weather conditions for extended periods of time
• Ability to work rotating shift including weekends (i.e., Friday, Saturday and Sunday), holidays and days off

Benefits & Perks

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!