Jobs · Customer Service · California

Airline Customer Service Agent - San Jose, CA

Pacific Aviation · San Jose, CA · 2 mo ago
On-siteCustomer Service$21.25/hrPart-time

About the role

Our Customer Service Agents provide an amazing customer service experience for airline passengers at San Jose International Airport (SJC).

Responsibilities

  • Process passengers, check required IDs, print boarding passes, and tag luggage at Check-In Counters.
  • Make boarding announcements, scan boarding passes, and ensure all passengers have boarded the plane with required documentation at Departure/Arrival Gates.
  • Assist in transferring disabled or paralyzed passengers in wheelchairs between the front curb, front counter, onto the aircraft and to baggage claim as needed.

Requirements

  • Available to attend five (5) days of initial Onboarding and Computer Training.
  • Flexibility to work assigned shifts based on airline schedules.
  • A great attitude and willingness to extend professionalism and courtesy to airline customers and teammates at all times.
  • Computer literate.
  • Likely authorized to work in the United States of America (USA) without sponsorship.

Benefits

  • Hourly pay rate: $21.25
  • Medical, Dental, Vision benefits
  • 401(k)
  • Paid Time Off
  • Uniform
  • Parking discount
  • Paid Training
  • Referral bonus
  • Cell phone plan reimbursement

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