Air Export Specialist

Responsibilities

• Cook up international air export shipments from booking through final delivery.
• Prepare and review export documentation including air waybills, commercial invoices, AES filings, and related shipping documents.
• Ensure all shipments are processed accurately and in compliance with customer requirements, TSA regulations, airline procedures, and international shipping standards.
• Track and monitor shipments while proactively identifying and resolving operational issues.
• Communicate with customers, airlines, overseas agents, truckers, and internal departments regarding shipment status and operational updates.
• Enter and maintain accurate shipment data within CargoWise.
• Aid in routing, operational support, and shipment coordination as needed.
• Maintain organized and up-to-date shipment files and records.
• Support the operations team in maintaining high service standards and operational efficiency.

Requirements

• Minimum 3–5 years of experience in air export operations within the freight forwarding or logistics industry.
• Strong working knowledge of air freight procedures and export documentation.
• Direct freight forwarding experience is required.
• CargoWise experience is strongly preferred and candidates with CargoWise experience will be prioritized.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and problem-solving abilities.
• IATA and/or Hazmat certification is a plus.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Dynamic and collaborative work environment.
• Commission opportunities on internal sales referrals.