Air Export Agent
DHL Global Forwarding · Milwaukee, WI · 6 days ago
Manufacturing$23.36–$31.14/hrFull-time
Key Responsibilities
- Coordinate and ensure timely bookings with airline on customer behalf
- Prepares export documentation, including entry into computer operations program, in accordance to country requirements
- Preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, AWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer
- Compliant filing of AES (automated export system) with US customs
- Responsible for timely completion of export documents and coordinate with both customer, warehouse, airlines, gateway operations, and dispatch for timely movement of cargo
- Ongoing communication with customer and overseas offices in regards to shipment movement
- Follow-up with airline to keep track of departure information and updates
- Responsible for file level profitability
- Audit charges for accuracy prior to sending to accounting for payment
- Confirm payment responsibility (depending on terms) and audit credit status if needed
- Ensure customer profiles are accurate and updated
- Other duties as assigned
Skills & Requirements
- Exceptional customer service skills
- Detail oriented and strong follow-up skills
- Proficient with Microsoft office (Word, Excel, Outlook) preferred
- Minimum of 2 years of Logistics / Freight forwarding industry experience preferred
- Logis Air / Cargo Wise systems knowledge is a plus
- Hazmat certification is a plus
Pay
$23.36 - $31.14/hr. (Based on Experience)
Benefits
- Competitive base salary plus role dependent performance-based incentives
- 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution
- Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate
- Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions
- Vision: Optional coverage for exams, frames, and contacts
- Dental: Optional coverage for preventive, basic, and major services
- Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days