Aging Case Aide 2 (Local Government) - Lebanon County Area Agency on Aging

About the role

The Lebanon County Area Agency on Aging seeks a motivated Aging Case Aide 2 to support older adults accessing vital services. This role offers daily variety, professional growth, and meaningful interactions.

Responsibilities

• Call Assistance: Handle information and referral calls and direct consumers to the proper staff
• Record Management: Maintain consumer files, oversee expungements, and track weekly obituary information for case updates
• Case Support: Assist care managers by completing scheduled telephone calls for ongoing case management
• Program Coordination: Support PA Medi activities including trainings, volunteer recruitment, outreach tasks, and report submission
• Appeal Assistance: Help consumers with filing insurance appeals and completing required forms and packets
• DOM Care Oversight: Conduct visits, monitor providers, and support moves for individuals in the Domiciliary Care program

Qualifications

• Minimum Experience and Training Requirements: One year as an Aging Case Aide 1; or Two years of public contact work, including one year in a human services program; or Any equivalent combination of experience and training.
• Other Requirements: Must meet the PA residency requirement.
• Legal Requirements: A conditional offer of employment will require submission of criminal history reports.

Benefits

No specific benefits are mentioned in the job posting.

Pay

In some cases, the starting salary may be non-negotiable. Further communication regarding this position will be sent via email.

Schedule

Full-time employment with work hours from 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch break.