Aging Care Manager 3 (LG) - Lehigh County Area Agency on Aging

The Aging Care Manager 3 position at the Lehigh County Area Agency on Aging offers a chance to make a real difference for older adults by helping them stay safe and supported in their daily lives.

About the role

This position focuses on protecting older adults and supporting their ability to live safely and independently. It combines investigation, communication, documentation, and coordination with a wide range of partners.

Responsibilities

• Case Investigation: Conduct investigations of suspected abuse, neglect, abandonment, or exploitation
• Information Gathering: Collect medical, psychological, and financial information to support service eligibility decisions
• Case Documentation: Prepare case histories, write reports, maintain complete records, and update information in the WellSky system
• Collaborative Support: Work with families, social workers, physicians, courts, attorneys, and law enforcement to address consumer needs
• Service Coordination: Participate in joint visits, conferences, and meetings to plan and deliver appropriate services
• Court Preparation: Recommend and prepare cases that require legal intervention, including documentation, testimony, and communication with attorneys

Schedule

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch
• No telework option available

Requirements

Minimum Experience and Training Requirements:

• One year as an Aging Care Manager 2 or Aging Program Assessor; or
• One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience

Other Requirements:

• Must meet the PA residency requirement
• Hiring preference may be given to candidates who live within Lehigh County
• Must be able to perform essential job functions

Legal Requirements:

• This position falls under the provisions of the Older Adult Protective Services Act
• A conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance