Aging Care Manager 3 (Local Government)

About the Role

Are you looking for a rewarding career in human services dedicated to the protection of older adults? Delaware County Office of Services for the Aging has an immediate opening for an Aging Care Manager 3. We are currently seeking a motivated and compassionate individual to join our team. In this role, you will make a meaningful impact in the lives of older adults while working in a supportive and collaborative environment. We offer a comprehensive benefit package, along with opportunities for professional growth and advancement. Make a direct and positive impact in your community, apply today!

Responsibilities

• Risk Assessment: Gather information from multiple sources to evaluate the level of danger facing the consumer.
• Report Determination: Review facts and determine whether the report of need is substantiated or unsubstantiated.
• Care Planning: Develop plans that address presenting and underlying problems through formal and informal supports.
• Case Documentation: Maintain complete and timely records of investigative activities, observations, and contacts in the case system.
• Monitoring Visits: Conduct home visits and phone contacts to review behavior, verify safety, and assess care plan effectiveness.
• Emergency Response: Arrange urgent shelter, initiate necessary involuntary procedures, and support court actions when risk cannot be reduced through other measures.

Schedule

Full-time employment with work hours from 8:30 AM to 4:30 PM, Monday - Friday, including a 30-minute lunch. This position requires frequent travel for client visits and court hearings. After six months, part-time telework may be available, subject to operational needs and approval. Telework requires a securely configured high-speed internet connection and an approved location within Pennsylvania. If unable to telework, reporting to the headquarters office in Eddystone is an option. Telework arrangements are subject to change.

Qualifications

• One year as an Aging Care Manager 2 or Aging Program Assessor; or
• One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.

Requirements

• Possession of a valid driver’s license (not under suspension).
• Meet PA residency requirements.
• Ability to perform essential job functions.
• Pass a background investigation, including PA State Police and FBI clearance, as required by the Older Adult Protective Services Act.

Legal Requirements

This position falls under the provisions of the Older Adult Protective Services Act. A conditional offer of employment will require submission and approval of satisfactory criminal history reports, including PA State Police and FBI clearance.

Application Instructions

Resumes, cover letters, and similar documents will not be reviewed. Information to support eligibility must be provided on the application, including relevant, detailed experience/education. If claiming education, attach unofficial college transcripts. Applications must be submitted by the posting closing date. Late submissions will not be accepted. Failure to comply may eliminate you from consideration. All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Use of AI to misrepresent or falsify information is not permitted.

Veterans

Pennsylvania law provides employment preference for qualified veterans. For more information, visit www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Accommodations

If contacted for an interview and accommodations are needed due to a disability, discuss your request with the interviewer in advance. Telecommunications Relay Service (TRS): 711.