Aging Care Management Supervisor 3 (Local Government) - Aging

Allegheny County Department of Human Services, Area Agency on Aging is expanding its Protective Services Unit. We are seeking robust and compassionate professional leadership to lead teams of Aging Casework supervisors in protecting and empowering older adults in our community.

About the role

This role focuses on directing and coordinating tasks that support the well-being of older adults across the community. It involves leadership, planning, and oversight of critical programs within the agency.

Responsibilities

• Program Leadership: Develop program policies, implement initiatives, and apply strategic thinking to improve operations
• Staff Oversight: Guide supervisors and staff, support innovation, and evaluate performance to maintain quality
• Regulation Review: Interpret complex regulations, provide feedback on proposed changes, and ensure compliance
• Planning Guidance: Assist with developing multi-year plans, design contracts, and incorporate community input
• Agency Collaboration: Work with peers and providers to support a consumer-centered culture across all decision-making
• Operational Support: Oversee agency functions in the absence of senior leadership and advance integration of service delivery

Schedule

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch
• Telework: Opportunity to work from home (telework) part-time, up to two days per week after six months of employment. Requires a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If unable to telework, option to report to the headquarters office in Pittsburgh. Ability to telework is subject to change at any time

Pay

In some cases, the starting salary may be non-negotiable.

Requirements

• Five years of experience in public or private social work, one year of which must have been in a supervisory capacity; and a Bachelor's Degree
• Any equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences
• Must meet the PA residency requirement
• Must be able to perform essential job functions
• Must pass a background investigation
• This position falls under the provisions of the Older Adult Protective Services Act. Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance

Veterans: Pennsylvania law provides employment preference for qualified veterans for appointment to many state and local government jobs.