Admissions Director
Sharon Care Center · Los Angeles, CA · 1 mo ago
On-siteEducation$69k–$73k/yrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. Must preserve all substantive info, no boilerplate. Remove cookie/navigation/legal/EEO etc. Also remove duplicated lines. Must not repeat job title as heading. Must not put Job ID/requisition numbers as headings.
We need to parse the posting.
Posting text:
"Are you looking for your new career? We are now hiring an Admissions Director to be the newest member of our awesome team! Now Hiring For Salary Range: $68,640-$72,800 annual. Are you ready to contribute to a team, committed to excellent customer service and dedicated to each individual’s unique talent? If Yes, How You Will Contribute To The Team As the Admissions Director, you will manage the center customer flow process, (referrals and admissions) including community sales, referral management, and admission sign-in, through post-admission utilizing the Core Operating System (PCC). You will help meet census goals by working with the center’s interdisciplinary team and HealthCare Area entities to coordinate customer flow into and through the nursing center. You will guide the center sales program which ensures strong customer, referrer, and payor satisfaction; appropriate market penetration; positive public image; maximization of center QMix and Average Daily Census (ADC) goals. Assess inquiries when necessary and respond to referrers based on protocol, communicate admission decision and ensure positive admission experience for customer and family.Ensure an immediate response to CareLine, phone, fax, and walk-in inquiries and referrals and notifiy Administrator, RDSM and CareLine Manager of barriers.Coordinate tours and sales process with customers, families and referrers, either personally or through Admissions Designee.Conduct follow-up on all inquiries which have not yet been converted to admissions.Identify, train, and schedule the Center Admissions Team.Ensure proper completion, signing and distribution of paperwork in accordance with Admission Sign-In policy and procedure.Meet with family and customers upon admission and ensure appropriate preparation of room and introduction to nursing staff on unit.Ensure comprehensive and accurate gathering and documentation of customer data in PCC which will enhance appropriate placement and coordination within a HealthCare Center.Maintain thorough knowledge of medical, social and financial information relating to Elder Care.Work with Administrator/Regional Director of Sales and Marketing and appropriate staff to ensure consistent, effective admissions, discharge and transfer meetings.Review performance statistics including customer flow, pending and lost inquiries, denials, hospital discharges and sales activity.Facilitate sales opportunities for referring hospitals by identifying, initiating, nurturing and maintaining contact with physicians, social workers, discharge planners as it relates to individual center as well as center cluster; work with Administrator and Regional Marketing to follow up, as needed.Stay abreast of services available within the center and throughout Health Care in order to serve as liaison with the center to hospital discharge planners, utilization review nurses, physicians, and other professionals to assist in efficient use of center and alternate care setting within HealthCare.Develop and implement long-range and short-term sales plans.Coordinate and participate in presentations about the center or other appropriate healthcare topics to hospitals, physicians, and other potential referral sources.Put Customer Service First: Ensure that customers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights. Must Have Minimum of three (3) years' experience in a healthcare setting.Ability to adjust work schedule based on centers’ business needs, specifically incoming admissions. Nice To Have Minimum of two (2) years college education in the field of health care administration, business management, and/or marketing or public relations preferred.Microsoft Office: 1 year (Preferred)Customer service: 1 year (Preferred) Who We Are We believe in cultivating a family culture and thrives on person-centered care. While building a positive culture focused on a shared vision, trust, communication and collaboration, our mission is to provide compassionate, quality care that focuses on the unique needs of our residents and families. How We Shine We believe in TeamworkCreativityRespectAppreciationHonestyIntegrity What makes us special? Competitive Wages!Great benefits – Medical, dental, and vision coverageGrowth OpportunitiesContinuing Education / Training OpportunitiesReferral Bonus Program Equal Opportunity Employer All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law. Pay Transparency Statement Compensation for roles varies depending on a wide array of factors including but not limited to the location, role, skill set and level of experience. As required by state or local law, we provide a reasonable pay scale to include the hourly or salary range that we reasonably expect to pay for roles, as stated above. Keywords: Admissions, Sales, Business Development, Healthcare, Skilled Nursing, Care Center, SNF, long term care, mental health"
We need to extract sections: About the role (maybe description), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must not create sections with filler like "commensurate with experience". We have salary range given: $68,640-$72,800 annual. So we can include Pay section with that.
Benefits: "Great benefits – Medical, dental, and vision coverageGrowth OpportunitiesContinuing Education / Training OpportunitiesReferral Bonus Program". Also "Competitive Wages!" maybe part of benefits. So we can list benefits.
Schedule: Not explicitly given. There's "Ability to adjust work schedule based on centers’ business needs, specifically incoming admissions." That's a requirement about schedule flexibility, but not a schedule description like full-time, part-time. We could maybe include a Schedule section if there is specific schedule info. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. For Schedule, we have mention of ability to adjust work schedule based on centers’ business needs. That's somewhat schedule info but not explicit schedule like "Full-time, Monday-Friday". Might be considered schedule info? It's about adjusting schedule. Could be considered schedule requirement. However they said "never create Pay/Schedule/Benefits sections unless the posting actually states them." The posting does state something about schedule: "Ability to adjust work schedule based on centers’ business needs, specifically incoming admissions." That is a statement about schedule flexibility. So we could include a Schedule section with that statement.
But we need to avoid filler like "not specified". This is specific enough.
Now we need to decide sections.
We have:
- About the role: maybe a brief intro: "We are now hiring an Admissions Director to be the newest member of our awesome team!" plus maybe mission statements? But we should not repeat job title as heading. The "About the role" could contain description of role and team. We have "Are you looking for your new career? We are now hiring an Admissions Director to be the newest member of our awesome team! Now Hiring For Salary Range: $68,640-$72,800 annual. Are you ready to contribute to a team, committed to excellent customer service and dedicated to each individual’s unique talent?" That's more like an intro. Could be part of About the role.
But we also have "Who We Are" and "How We Shine" and "What makes us special?" Those could be part of About the company, but we only have sections for role. However we could put company info under About the role? Might be okay.
But we need to preserve all substantive info. So we need to include responsibilities (the long list of duties). Requirements: "Must Have Minimum of three (3) years' experience in a healthcare setting." plus maybe "Ability to adjust work schedule based on centers’ business needs, specifically incoming admissions." That's more schedule but could be requirement.
Qualifications: maybe "Nice To Have Minimum of two (2) years college education in the field of health care administration, business management, and/or marketing or public relations preferred." plus "Microsoft Office: 1 year (Preferred)" and "Customer service: 1 year (Preferred)". Those could be qualifications or skills.
Skills: maybe "Microsoft Office", "Customer service". Could be separate.
But we need to avoid duplication. Let's structure:
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. Must preserve all substantive info, no boilerplate. Remove cookie/navigation/legal/EEO etc. Also remove duplicated lines. Must not repeat job title as heading. Must not put Job ID/requisition numbers as headings.
We need to parse the posting.
Posting text:
"Are you looking for your new career? We are now hiring an Admissions Director to be the newest member of our awesome team! Now Hiring For Salary Range: $68,640-$72,800 annual. Are you ready to contribute to a team, committed to excellent customer service and dedicated to each individual’s unique talent? If Yes, How You Will Contribute To The Team As the Admissions Director, you will manage the center customer flow process, (referrals and admissions) including community sales, referral management, and admission sign-in, through post-admission utilizing the Core Operating System (PCC). You will help meet census goals by working with the center’s interdisciplinary team and HealthCare Area entities to coordinate customer flow into and through the nursing center. You will guide the center sales program which ensures strong customer, referrer, and payor satisfaction; appropriate market penetration; positive public image; maximization of center QMix and Average Daily Census (ADC) goals. Assess inquiries when necessary and respond to referrers based on protocol, communicate admission decision and ensure positive admission experience for customer and family.Ensure an immediate response to CareLine, phone, fax, and walk-in inquiries and referrals and notifiy Administrator, RDSM and CareLine Manager of barriers.Coordinate tours and sales process with customers, families and referrers, either personally or through Admissions Designee.Conduct follow-up on all inquiries which have not yet been converted to admissions.Identify, train, and schedule the Center Admissions Team.Ensure proper completion, signing and distribution of paperwork in accordance with Admission Sign-In policy and procedure.Meet with family and customers upon admission and ensure appropriate preparation of room and introduction to nursing staff on unit.Ensure comprehensive and accurate gathering and documentation of customer data in PCC which will enhance appropriate placement and coordination within a HealthCare Center.Maintain thorough knowledge of medical, social and financial information relating to Elder Care.Work with Administrator/Regional Director of Sales and Marketing and appropriate staff to ensure consistent, effective admissions, discharge and transfer meetings.Review performance statistics including customer flow, pending and lost inquiries, denials, hospital discharges and sales activity.Facilitate sales opportunities for referring hospitals by identifying, initiating, nurturing and maintaining contact with physicians, social workers, discharge planners as it relates to individual center as well as center cluster; work with Administrator and Regional Marketing to follow up, as needed.Stay abreast of services available within the center and throughout Health Care in order to serve as liaison with the center to hospital discharge planners, utilization review nurses, physicians, and other professionals to assist in efficient use of center and alternate care setting within HealthCare.Develop and implement long-range and short-term sales plans.Coordinate and participate in presentations about the center or other appropriate healthcare topics to hospitals, physicians, and other potential referral sources.Put Customer Service First: Ensure that customers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights. Must Have Minimum of three (3) years' experience in a healthcare setting.Ability to adjust work schedule based on centers’ business needs, specifically incoming admissions. Nice To Have Minimum of two (2) years college education in the field of health care administration, business management, and/or marketing or public relations preferred.Microsoft Office: 1 year (Preferred)Customer service: 1 year (Preferred) Who We Are We believe in cultivating a family culture and thrives on person-centered care. While building a positive culture focused on a shared vision, trust, communication and collaboration, our mission is to provide compassionate, quality care that focuses on the unique needs of our residents and families. How We Shine We believe in TeamworkCreativityRespectAppreciationHonestyIntegrity What makes us special? Competitive Wages!Great benefits – Medical, dental, and vision coverageGrowth OpportunitiesContinuing Education / Training OpportunitiesReferral Bonus Program Equal Opportunity Employer All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law. Pay Transparency Statement Compensation for roles varies depending on a wide array of factors including but not limited to the location, role, skill set and level of experience. As required by state or local law, we provide a reasonable pay scale to include the hourly or salary range that we reasonably expect to pay for roles, as stated above. Keywords: Admissions, Sales, Business Development, Healthcare, Skilled Nursing, Care Center, SNF, long term care, mental health"
We need to extract sections: About the role (maybe description), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must not create sections with filler like "commensurate with experience". We have salary range given: $68,640-$72,800 annual. So we can include Pay section with that.
Benefits: "Great benefits – Medical, dental, and vision coverageGrowth OpportunitiesContinuing Education / Training OpportunitiesReferral Bonus Program". Also "Competitive Wages!" maybe part of benefits. So we can list benefits.
Schedule: Not explicitly given. There's "Ability to adjust work schedule based on centers’ business needs, specifically incoming admissions." That's a requirement about schedule flexibility, but not a schedule description like full-time, part-time. We could maybe include a Schedule section if there is specific schedule info. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. For Schedule, we have mention of ability to adjust work schedule based on centers’ business needs. That's somewhat schedule info but not explicit schedule like "Full-time, Monday-Friday". Might be considered schedule info? It's about adjusting schedule. Could be considered schedule requirement. However they said "never create Pay/Schedule/Benefits sections unless the posting actually states them." The posting does state something about schedule: "Ability to adjust work schedule based on centers’ business needs, specifically incoming admissions." That is a statement about schedule flexibility. So we could include a Schedule section with that statement.
But we need to avoid filler like "not specified". This is specific enough.
Now we need to decide sections.
We have:
- About the role: maybe a brief intro: "We are now hiring an Admissions Director to be the newest member of our awesome team!" plus maybe mission statements? But we should not repeat job title as heading. The "About the role" could contain description of role and team. We have "Are you looking for your new career? We are now hiring an Admissions Director to be the newest member of our awesome team! Now Hiring For Salary Range: $68,640-$72,800 annual. Are you ready to contribute to a team, committed to excellent customer service and dedicated to each individual’s unique talent?" That's more like an intro. Could be part of About the role.
But we also have "Who We Are" and "How We Shine" and "What makes us special?" Those could be part of About the company, but we only have sections for role. However we could put company info under About the role? Might be okay.
But we need to preserve all substantive info. So we need to include responsibilities (the long list of duties). Requirements: "Must Have Minimum of three (3) years' experience in a healthcare setting." plus maybe "Ability to adjust work schedule based on centers’ business needs, specifically incoming admissions." That's more schedule but could be requirement.
Qualifications: maybe "Nice To Have Minimum of two (2) years college education in the field of health care administration, business management, and/or marketing or public relations preferred." plus "Microsoft Office: 1 year (Preferred)" and "Customer service: 1 year (Preferred)". Those could be qualifications or skills.
Skills: maybe "Microsoft Office", "Customer service". Could be separate.
But we need to avoid duplication. Let's structure:
About the role
We are now hiring an Admissions Director to be the newest member of our awesome team. The position offers a salary range of $68,640-$72,800 annually. You will join a team committed to excellent customer service and dedicated to each individual’s unique talent.
That captures intro.Responsibilities
- Manage the center customer flow process (referrals and admissions) including community sales, referral management, and admission sign‑in through post‑admission using the Core Operating System (PCC).
- Help meet census goals by working with the center’s interdisciplinary team and HealthCare Area entities to coordinate customer flow into and through the nursing center.
- Guide the center sales program to ensure strong customer, referrer, and payor satisfaction; appropriate market penetration; positive public image; maximization of center QMix and Average Daily Census (ADC) goals.
- Assess inquiries when necessary and respond to referrers based on protocol; communicate admission decision and ensure positive admission experience for customer and family.
- Ensure an immediate response to CareLine, phone, fax, and walk‑in inquiries and referrals; notify Administrator, RDSM and CareLine Manager of barriers.
- Coordinate tours and sales process with customers, families and referrers, either personally or through Admissions Designee.
- Conduct follow‑up on all inquiries which have not yet been converted to admissions.
- Identify, train, and schedule the Center Admissions Team.
- Ensure proper completion, signing and distribution of paperwork in accordance with Admission Sign‑In policy and procedure.
- Meet with family and customers upon admission and ensure appropriate preparation of room and introduction to nursing staff on unit.
- Ensure comprehensive and accurate gathering and documentation of customer data in PCC to enhance appropriate placement and coordination within a HealthCare Center.
- Maintain thorough knowledge of medical, social and financial information relating to Elder Care.
- Work with Administrator/Regional Director of Sales and Marketing and appropriate staff to ensure consistent, effective admissions, discharge and transfer meetings.
- Review performance statistics including customer flow, pending and lost inquiries, denials, hospital discharges and sales activity.
- Facilitate sales opportunities for referring hospitals by identifying, initiating, nurturing and maintaining contact with physicians, social workers, discharge planners as it relates to individual center as well as center cluster; work with Administrator and Regional Marketing to follow up, as needed.
- Stay abreast of services available within the center and throughout Health Care in order to serve as liaison with the center to hospital discharge planners, utilization review nurses, physicians, and other professionals to assist in efficient use of center and alternate care setting within HealthCare.
- Develop and implement long‑range and short‑term sales plans.
- Coordinate and participate in presentations about the center or other appropriate healthcare topics to hospitals, physicians, and other potential referral sources.
- Put Customer Service First: ensure that customers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights.
Requirements
- Minimum of three (3) years' experience in a healthcare setting.
- Ability to adjust work schedule based on centers’ business needs, specifically incoming admissions.
Qualifications
- Minimum of two (2) years college education in the field of health care administration, business management, and/or marketing or public relations (preferred).
- Microsoft Office: 1 year (preferred).
- Customer service: 1 year (preferred