Admissions Director

Status: Full-time
Location: Avamere Rehab of Burien

About the role

An Admissions Director in a long-term care facility is responsible for managing the entire admissions process, including marketing, generating new referrals, and ensuring a positive experience for residents and their families. May oversee staff, maintain accurate records, and work with various departments to ensure smooth transitions for new residents.

Responsibilities

• Develop and implement marketing strategies to attract new residents, conduct tours of the facility, and provide information about services.
• Establish and maintain relationships with hospitals, discharge planners, case managers, and other referral sources to generate a consistent stream of referrals.
• Oversee the admissions process, including initial inquiries, screenings, documentation review, financial arrangements, and placement of new residents.
• Act as the primary point of contact for residents and families, providing information, answering questions, and addressing concerns during the admissions process.
• Ensure adherence to all applicable federal, state, and local regulations regarding admissions, billing, and resident care.
• Ensure compliance with HIPAA regulations and maintain confidentiality of resident information.
• Coordinate with insurance providers to verify coverage and obtain necessary authorizations.
• Manage and supervise admissions staff, providing training, guidance, and support.
• Maintain accurate records, generate reports on admissions activity, and analyze trends to identify areas for improvement.
• Understand and comply with insurance requirements, managed care programs, and other financial aspects of the admissions process.
• Effectively communicate necessary resident information to charge nurses, director of nursing, therapy, and/or administrator.
• Must be knowledgeable on federal and state laws regarding medical records.
• Review and audit admissions, discharges, change of condition, and other pertinent records on nursing units.
• Ensure that registries are properly maintained for admission and discharge of residents.
• Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility to assure that medical records can be properly maintained and problem areas can be identified and corrected.

Requirements

• Must have a minimum of 2 years of experience with resident admissions in a long/short term care facility.
• Must be familiar with Electronic Medical Records and prefer experience with Point Click Care (PCC).
• Knowledge of CMS guidelines and Medicare, Medicaid and managed care coverage plans criteria.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using healthcare and office software platforms.
• The ability to work in a fast-paced, crisis-prone environment.
• Advocacy skills with a focus on resident-centered care.
• Prior experience in resident advocacy, medical records, medical billing, and collections.

Schedule

Days, Monday - Friday

Pay

$30 - $39 per hour

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans with low individual and family deductible.
• 401(k) Plan: After 90 days of employment, with matching program.
• Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.
• EAP Canopy: Unlimited telehealth mental health visits.
• Continuing Education and Higher Education Reimbursement.
• Employee Referral Bonus Program: Generous employee referral bonus program.
• Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).
• Professional Development: Opportunities for growth and development within the company.
• Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.