Admission/Intake Coordinator
About the role
We’re looking for a compassionate, detail-driven Admissions Coordinator to be the welcoming connection for patients, families, and referral partners seeking behavioral health services. In this role, you’ll guide individuals through intake, assessment, and admission—ensuring a smooth, supportive transition into care.
Responsibilities
- Answer and screen referral calls with professionalism and empathy
- Gather and document clinical and medical information for admission decisions
- Cook up and coordinate with providers and nursing staff to ensure timely, appropriate admissions
- Communicate criteria, bed availability, and decisions to referral sources
- Complete admission paperwork and ensure accurate data entry
- Maintain compliance with regulatory and organizational standards
Requirements
- A high school diploma or GED
- (Bachelor’s in Psych, Social Work, Nursing, or Healthcare preferred)
- Experience in behavioral health admissions/intake a plus
- Strong problem-solving skills and the ability to stay calm under pressure
- The ability to manage multiple situations at once
- A professional, empathetic communication style
Qualifications
- High school diploma or GED
Skills
- Professionalism
- Empathy
- Problem-solving
- Staying calm under pressure
- Multiple situation management
- Communication
Benefits
- Work in a mission-driven environment
- Collaborate with a supportive team
Pay
Negotiable based on experience and qualifications
Schedule
Nightshift: 7p-7a
About the Company
Knoxville Center for Behavioral Medicine: Mission and Vision
We are committed to improving the quality of life of our patients by delivering personalized behavioral health in a safe and supportive environment. Our vision is to bring communities, families, and healthcare providers together to improve behavioral health, one patient at a time.
We provide a comprehensive continuum of care for adults and geriatric patients with psychiatric, emotional, and addictive disorders. We are pleased to partner with National Health Corporation (NHC), Tennova Healthcare, and The University of Tennessee Medical Center.