Intake and Admission Coordinator

Basic Function

The Intake and Admissions Coordinator for Employment and Community Support Services is responsible for managing the intake and admission processes for ALL Employment and Community Support Services (EVS, CDS/SEP & CL) programs. This individual serves as the main point of contact for referrals to these programs and coordinates the assessment and admission of individuals into the Ada S. McKinley programs.

Principal Duties/Responsibilities

• Manage the intake and admissions process for the Employment and Community Support Services, but not limited to, fielding phone calls, providing information and resources, answering program questions, providing tours to prospective families, assessing client needs, conducting intake meetings, coordinating intake staffing’s with program staff, as appropriate, and helping to place qualified persons into Ada S McKinley Services or Programs
• The primary goal is to fill vacancies with appropriately matched participants.
• Responsible for recruiting and filling Employment and Community Support Services (EVS, CDS/SEP & CL) program vacancies to maintain census.
• Develops and works in collaboration with outside referents, placement agencies, DHS, families, or other agencies.
• Serve as a liaison between families, guardians, and program staff from intake through admission.
• Responsible for ensuring a smooth, efficient admissions process for new participants and working with outside referents, families, placement agencies, and agency staff.
• Provides external and internal support throughout the admissions process.
• Attends DD/ID resource fairs, expos, work groups, and consortiums to represent Ada S. McKinley and all program offerings.
• Works cooperatively and maintains ongoing communication with all programs relative to current and future services offered and program openings and share appropriate information and collateral materials.
• Maintains a detailed intake and referral database with demographics, diagnosis, present placement, and other information as necessary, as well as an updated resource list.
• Develops a process for intake planning from emergency placements to future placements that may be six months to over a year out.
• Completes other compliance reports or dashboards as requested by the program based on monitoring activities completed.

Specifications

• Bachelor’s Degree in a Human Services or related field.
• Two years of experience working with individuals with developmental/intellectual disabilities.

Compensation

PT Role Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer.

Skills, Knowledge, And Abilities

• Strong interpersonal skills, problem-solving abilities and a positive attitude.
• Excellent verbal and written skills and the ability to give presentations to large groups are required.
• Demonstrates the experiences, beliefs, attitude, and awareness that indicates cultural sensitivity to the client population served.
• Ability to coordinate effectively with other team members, agency resources, and outside services to address client needs.

Mental/Physical Demands

• Sit, walk, and stand for extended periods.
• Frequent grasping, lifting, holding, or feeling objects and occasional stooping, kneeling, crouching, or crawling.
• Manual dexterity, finger dexterity, and hand-eye coordination are frequently needed when interacting with the individuals served and using office, medical, or household equipment.
• Must be capable of providing assistance and support for up to 50 pounds as needed.

Environmental Conditions

• The noise level in the work environment is usually moderate.

Disclaimer

This job description intends to provide a representative level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.