Administrator, Transit

About the role

The City of Glendale's Transportation Department provides quality public transit facilities and services that support and enhance a safe and high quality of life for our residents, while helping to improve and sustain the environment. The Transit Administrator performs advanced level work managing, planning, coordinating, developing and evaluating the activities and operations of Transit services. This position is directly responsible for planning, administering and monitoring the provision and coordination of all local and regional Transit programs in Glendale.

Responsibilities

• Administers, plans and directs the activities and staff of transit planning, transit operations and procurement programs.
• Reviews and manages the work of staff to ensure conformance with established procedures and standards.
• Oversees all aspects of staff retention, recruiting and training.
• Develops, plans and implements goals and objectives for Transit programs.
• Develops and administers policies and procedures.
• Responsible for the bus fleet replacement program.
• Evaluates and monitors effectiveness and performance of transit systems.
• Develops, evaluates and makes recommendations to the Transportation Director for new services.
• Oversees deployment of new industry technology.
• Develops, administers and monitors Transit operating budget.
• Makes oral and written presentations to Council, Citizen's Transportation Advisory Commission, regional government agencies, and business and citizen groups.
• Provides technical assistance and recommendations to these groups.
• Participates in Transportation planning for large-scale events, both at the local and reginal level.
• Plans, and coordinates local transit support (additional service, shuttle support, etc.) for special events.
• Coordinates and oversees the contract provider(s) of these services to ensure delivery needs are met.
• Works as a liaison with other valley cities.
• Represents City at various regional coordination meetings including Regional Public Transit Authority (RPTA) and Maricopa Association of Governments (MAG).
• Keeps supervisor and management informed on local and regional transit issues.
• Prepares monthly agenda reviews for the RPTA Management Committee member and RPTA Board member.
• Prepare and submit monthly reports on regional transit issues and concerns to the Mayor's Office and the Intergovernmental Affairs Department.
• Plays a role in emergency transportation response for situations requiring evacuations.
• Plans, develops and implements Transit marketing programs.
• Performs other related duties as assigned.

Requirements

• A Bachelor's degree in Public or Business Administration, Transportation Planning or related field and seven years progressively responsible experience in transit administration including two years of supervisory or management experience.
• Knowledge Of Theory, principles, and practices of transit, planning, modeling, and operations.
• Research and statistical methods and procedures applied to transportation planning.
• Federal, State, and Local guidelines and regulations related to transportation programs.
• Principles and practices of modern supervisory practices.
• Contract negotiations and subsequent monitoring of contracts.
• Negotiation, conflict management, and consensus building techniques.

Qualifications

• Ability To Effectively plan, organize, and manage the work of others.
• Ability to prepare and monitor a division budget.
• Ability to represent the City of Glendale on various regional, county and state Committees.
• Ability to organize and conduct surveys or research, analyze findings, prepare recommendations, present written and oral reports.
• Ability to assign projects, establish individual project scopes, schedules and performance expectations; monitor progress, and evaluate project and staff performance results.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective working relationships with City employees, contractors, other government agencies, and the general public.
• Ability to exercise considerable initiative and independent judgment.
• Ability to provide quality customer service.
• Ability to provide technical assistance and recommendations to groups.
• Ability to plan, organize, and manage the activities of project teams and multiple projects.
• Ability to interpret regulations, policies, and guidelines of the City of Glendale and other government agencies.

Skills

• Knowledge Of Theory, principles, and practices of transit, planning, modeling, and operations.
• Research and statistical methods and procedures applied to transportation planning.
• Federal, State, and Local guidelines and regulations related to transportation programs.
• Principles and practices of modern supervisory practices.
• Contract negotiations and subsequent monitoring of contracts.
• Negotiation, conflict management, and consensus building techniques.

Benefits

The City of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment. You can review the FY26-27 Benefits Guide or visit the City of Glendale’s Benefits page for more information.

Pay

This position is a Grade 417 with an annual salary between $107,937-$161,905 effective 6/27/2026.

Schedule

Regular status position’s offer: The City of Glendale observes 10.5 holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave per calendar year to celebrate their cultural or religious holidays.