Administrative Support Specialist - Neonatal ICU

About the job

Our business support specialist helps the unit with reports, HR-related documents, supply orders, and support to the unit manager. At MU Health Care, you won't just be performing tasks – you'll be the heart of our patient-centered approach, making a genuine difference in the lives of those we serve.

Department

Neonatal ICU

Facility

Children’s Hospital – 1021 Hitt St, Columbia, MO

Compensation

Compensation Base Pay Range: $16.68 - $26.31 per hour, based on experience

About MU Health Care

MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine.

Employee Benefits

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including ten holidays
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more

Detailed Job Description

• Manages calendars for managers or leaders, proactively scheduling meetings and resolving conflicts.
• Prepares and tracks meeting materials, agendas, and action items to ensure follow-through.
• Drafts, edits, and responds to correspondence independently on behalf of leaders or teams.
• Prepares and delivers reports, presentations, and summaries using organized and synthesized information.
• Tracks, analyzes, and reports data to support operational and departmental decision-making.
• Reconciles and monitors accounts or financial activity, identifies discrepancies, and resolves routine issues.
• Supports and maintains human resources processes including onboarding, payroll coordination, and HR documentation.
• Buils, generates, and interprets reports using departmental systems and tools.
• Collaborates with cross-functional teams, vendors, and external partners to support operations.
• Solves routine problems independently and escalates complex issues as appropriate.
• Prioritizes and manages workload based on deadlines, competing priorities, and business needs.
• Maintains and improves existing processes, identifying opportunities for efficiency or quality gains.
• Provides informal guidance, training, and workflow support to less experienced staff.
• Utilizes multiple systems and tools, including reporting platforms, to manage workflows and deliver outputs.
• Handles moderately sensitive information with discretion and in accordance with policies.
• May complete unit/department-specific duties and expectations as outlined in department documents.

Required Qualifications

• High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.
• Two (2) years of office-related experience.

Preferred Qualifications

• Additional license/certification requirements as determined by the hiring department.