Administrative Support I

DescriptionPlease note that this posting is for a contract assignment and is not a full-time employment opportunity with Amazon. Candidates selected for roles will be employed as contract workers through Amazon’s approved 3rd party Direct Source provider for the duration of the specified project and will not be an employee of Amazon. Position OverviewOur client is seeking a highly organized Mail Operations Coordinator to support the financial operations team for One Medical. This role is responsible for ensuring sensitive patient and insurance documents are processed accurately and efficiently. The ideal candidate thrives in an independent, detail-oriented environment and is comfortable handling confidential healthcare information. Key ResponsibilitiesSort, triage, and organize incoming physical mail, including insurance claims, patient correspondence, and payments.Upload and route incoming mail to the appropriate internal teams using established processes.Print insurance claim forms, refund letters, and supporting documentation.Match physical refund checks with the correct patient correspondence, assemble mailings, and prepare them for shipment.Ensure all patient and insurance information is handled accurately and in compliance with privacy and security standards.Participate in team meetings and assist with operational projects as needed.Exercise sound judgment when determining how incoming mail should be prioritized and routed with minimal onsite supervision. Basic Qualifications1+ year of administrative, mailroom, operations, or related experienceStrong organizational skills with exceptional attention to detailAbility to maintain accuracy while handling confidential patient informationBasic computer proficiency, including Microsoft OfficeAble to work independently and manage multiple priorities Preferred QualificationsHealthcare, medical office, or insurance experienceAssociate's or Bachelor's degreeExperience working with sensitive or regulated information The pay range that Tundra in good faith reasonably expects to pay for this position is $19.37/hour - $20.51/hour. Tundra’s benefits offering includes optional medical, dental, vision, retirement benefits, and a New Child Benefit. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.