Administrative Support Assistant 3

About the role

Join Our Mission – Be the Backbone of Progress
Are you ready to make a meaningful impact behind the scenes in Iowa’s correctional system? As an Administrative Support Assistant 3 at the Ft. Madison Office in District 8, you’ll play a vital role in keeping our operations running smoothly.

Responsibilities

• Working closely with Community Corrections Program Coordinator to coordinate the IDAP Program (upon completion of training)
• After in-depth training and sufficient experience, the ASA 3 will become an ICON Master Trainer
• Obtaining NCIC certification to run criminal history checks
• Being responsible for the clerical duties for Henry and Lee Counties
• Entering and validating data in databases and internal systems
• Maintaining communications and mail flow
• Preparing, proofreading, and formatting reports, correspondence, and official documents
• Supporting document management across both physical and digital filing systems
• Aiding in office supply ordering

Requirements

• Strong attention to detail, organizational skills, and the ability to multitask
• Effective communication skills—both written and verbal
• Familiarity with Microsoft Office, data entry, and modern office systems
• A customer service mindset with a team-first attitude
• The ability to handle confidential information with professionalism

Qualifications

• Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

Skills

• Strong attention to detail
• Organizational skills
• Effective communication skills
• Familiarity with Microsoft Office
• Data entry and modern office systems
• A customer service mindset
• Handling confidential information professionally

Benefits

Gain Great benefits including health, dental, vision, and retirement plans
Work-life balance with paid holidays and generous leave policies
Opportunities to grow with a supportive team and career advancement paths
A meaningful mission—your work will directly support public safety and community rehabilitation

Pay

Commensurate with experience

Schedule

N/A

Application Instructions

Apply today to join our dedicated team.

Background check required

Minimum Qualification Requirements