Administrative Professional

About the role

Join Northwest Exterminating as a Part-Time Seasonal Administrative Professional. We invest in our team and offer comprehensive training to help you succeed, whether you're experienced or not. Be part of a fun, growth-oriented work environment that values honesty, integrity, and excellence.

Responsibilities

• Manage inbound calls and emails, assisting customers with payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.
• Adhere to the NORTHWEST WAY, upholding the highest standards of professionalism and customer care.
• Act as a brand ambassador, representing our values and image with every customer interaction.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Benefits

• 401(k) with a company match.
• Competitive compensation and top-tier training.
• Stable work environment with growth opportunities.
• Family-oriented culture recognized as one of Atlanta’s Top Workplaces.

Why you will love this role

• A role that matters: You’ll be the critical link between our customers and service professionals, keeping operations running smoothly.
• Growth opportunities: We support your career development and journey.
• Making a difference: Help create healthier living and working environments by solving pest problems and improving lives.

This is a part-time, seasonal position.