Administrative Professional
Northwest Exterminating · Jacksonville, FL · 1 mo ago
On-siteAdministrative$18/hrFull-time
Responsibilities
- Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
- Document customer accounts and ensure all paperwork is completed accurately and promptly.
- Cook up and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
- Handle additional tasks and projects as needed to support the team.
- Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
- Foster consistent communication with customers, ensuring their needs are always met.
Qualifications
- A High School Diploma or equivalent required.
- No experience necessary!
- Must be at least 18 years of age.
- Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.
- Great Phone experience is a plus!
Benefits
- A comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
- 401(k) plan with company match, employee stock purchase plan.
- Paid vacation, holidays, and sick leave.
- Employee discounts.
- Industry-leading, quality training program.