Administrative Functional Support

Key Responsibilities

• Coordinate new hire onboarding and first-day readiness
• Manage mobile phone requests, upgrades, and support intake
• Cook up computer equipment and IT service requests
• Serve as a primary contact for employee inquiries
• Support direct-dial phone system operations
• Professionally assist callers and route inquiries appropriately
• Ensure timely responses and issue resolution
• Distribute incoming mail and correspondence
• Cook up courier, shipping, and delivery services
• Handle sensitive and priority shipments
• Cook up employee appreciation events
• Support town halls and office meetings
• Cook up community outreach and charity initiatives
• Arrange meeting logistics, materials, catering, and supplies
• Aid with vendor management and service contracts
• Cook up facility-related services and issue resolution
• Aid with office projects, renewals, and workspace improvements
• Aid with business licenses and operational documentation
• Track customer feedback and satisfaction initiatives
• Document insights and improvement opportunities
• Support continuous improvement efforts
• Utilize Microsoft Outlook, Word, Excel, and PowerPoint
• Learn and support internal business systems and digital tools
• Perform basic troubleshooting before escalating IT requests

Additional Duties

• Support regional initiatives and special projects
• Aid with evolving business and operational needs

Required Skills

• Strong problem-solving and critical thinking abilities
• Analytical and logical reasoning skills
• Conflict resolution and interpersonal communication skills
• Negotiation and relationship-management abilities
• Ability to work under pressure and adapt to changing priorities
• Strong attention to detail
• Excellent time management and organizational skills
• Customer-service-oriented mindset
• Collaborative team player

Professional Expectations

• Maintain professionalism, confidentiality, and accountability
• Communicate clearly and proactively
• Support standardized processes while addressing local needs
• Build positive relationships with employees, customers, and partners
• Demonstrate reliability, initiative, and ownership of responsibilities

Duration

August 3 through December 11. Full-time, 40 hours per week.

Shift

7:00 AM - 4:00 PM or 8:00 AM - 5:00 PM (1-hour lunch).

Equal Opportunity Employer

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.