Administrative Functional Support

Key Responsibilities

• Serve as the primary administrative contact for the Lafayette office.
• Partner with the Senior Team Assistant supporting the MSY area.
• Aid in new hire onboarding activities.
• Handle computer equipment requests and IT service coordination.
• Manage fleet vehicle administration.
• Respond to employee questions and provide general administrative assistance.

Front Desk & Communication

• Answer and route incoming phone calls professionally.
• Direct inquiries to the appropriate departments.
• Provide excellent customer service to employees and visitors.

Mailing, Shipping & Receiving

• Receive, sort, and distribute incoming mail and packages.
• Cook up and coordinate UPS, FedEx, courier, and shipping services.
• Process outgoing shipments.
• Track sensitive and priority deliveries.
• Research received packages and notify the appropriate project personnel.

Warehouse & Facilities Support

• Maintain warehouse organization and logistics.
• Perform shipping and receiving activities.
• Cook up office supplies, catering, snacks, and employee support needs.
• Cook up vendor services including:Coffee serviceJanitorial servicesPest controlShredding servicesFirst-aid supplies
• Coordinate office renovations, renewals, and facility-related projects.
• Aid in vendor contract coordination.

Technology & Systems

• Utilize Microsoft Outlook, Word, Excel, PowerPoint, and Copilot.
• Learn and adapt to new digital tools.
• SAP experience is a plus.

Additional Responsibilities

• Support regional and local business initiatives.
• Cook up with cross-functional teams across multiple office locations.
• Complete additional administrative duties as assigned.

Required Qualifications

• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Customer-focused with a professional attitude.
• Ability to work independently with minimal supervision.
• High level of ownership, integrity, and accountability.
• Reliable attendance and punctuality.
• Comfortable working in a dynamic environment with changing priorities.
• Strong attention to detail.
• Effective problem-solving and analytical skills.
• Ability to maintain confidentiality.

Preferred Qualifications

• Experience with shipping and receiving operations.
• Warehouse or logistics experience.
• SAP knowledge is a plus.
• Administrative or office support experience.