Administrative Functional Support

Key Responsibilities

• Selects from among clear choices based upon defined procedures and practices, to address changing work situations appropriately.
• Handles routine and non-complex practical enquiries and procedures from internal or external customers.
• Handles inbound calls, in basic 1st level support situations, while handling majority of requests in the basis of given procedures.
• Outbound calls, operating with given frame of structured information requested.

Requirements

Positions need basic level of theoretical and practical know how, skills and typically some level related years of experience of techniques and systems used in office, production or lab environment.

Qualifications

Knowledge of standardized work routines and methods, general facts and information is necessary, usually acquired through training on the job.

Skills

Basic level of theoretical and practical know how, skills and typically some level related years of experience of techniques and systems used in office, production or lab environment.

Benefits

N/A

Pay

N/A

Schedule

N/A

Customer Services

Ambiguity and complexity are not present in the job description provided for this role. Therefore, there is no specific mention of customer service duties or responsibilities.

Equal Opportunity Employer

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.