Administrative Coordinator 4(WAE)

About the role

The mission of the LSLBC is to protect the health, safety, and general welfare of the public dealing with those engaged in the contracting vocation; to afford such persons an effective and practical protection against the unlawful and fraudulent acts of contractors with whom they contract; and to maintain the integrity of the construction industry. Further, the Board shall monitor construction projects to ensure compliance with the licensure requirements of the statutes.

Responsibilities

• Serve as the agency receptionist and first point of contact for visitors and callers
• Aid licensees in person with renewals using the lobby computer system
• Receive contractor license applications, verify completeness, and confirm correct fees
• Manage Licensing and Insurance email accounts, responding to basic inquiries and forwarding specialized requests
• Maintain active, inactive, and suspended files in compliance with the Records Retention Program
• Examine and process certificates of insurance, update coverage in the database, and queue discrepancy letters
• Scan documents into the agency database, including new applications, insurance certificates, and maintenance files

Requirements

• Three years of experience in administrative services
• Every 15 semester hours earned from an accredited college or university will be credited as six months of experience

Qualifications

Minimum qualifications include three years of experience in administrative services. Experience substitution: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Skills

• Customer Service & Communication Skills
• Attention to Detail & Accuracy
• Organizational & Time Management Skills
• Technical Proficiency
• Judgment & Discretion

Benefits

Compensation: The salary offered will be determined based on qualifications and experience.

Pay

Salary offered will be determined based on qualifications and experience.

Schedule

Appointment Type: Classified WAE - 1,245-hour limit per year.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

How to Apply

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete*

Required Questions

• 01 AC: Adapting to Change - How well do you stay flexible and adjust your behavior or work when things change?
• 02 AC: Adapting to Change - Explain your selection by providing specific examples from your experience.
• 03 FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?
• 04 FC: Focusing on Customers - Explain your selection by providing specific examples from your experience.
• 05 FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?
• 06 FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience.
• 07 ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
• 08 ADi: Accepting Direction - Explain your selection by providing specific examples from your experience.