Administrative Assistant, The Novatio School (Remote) - $40,000/year USD

About the role

Your role combines direct family engagement, precise student data stewardship, and enrollment pipeline management, all performed remotely using streamlined, automated tools. Your workday will shift fluidly between high-volume parent outreach and detail-oriented record maintenance, ensuring compliance standards are met and operational workflows stay efficient. You will anticipate issues, manage critical details, and enable educators to concentrate on instruction instead of administration.

Responsibilities

• Addressing parent inquiries through email, phone, and text channels, delivering timely, accurate information consistent with Novatio's messaging
• Reaching out to prospective families within 24 hours of initial contact, coordinating experience day appointments, and confirming event participation
• Ensuring precise and up-to-date student and family data across HubSpot, the SIS, and associated systems
• Creating and optimizing communication templates and automated processes to maintain brand consistency and operational efficiency
• Generating attendance and compliance documentation through collaboration with educators and deployment of current digital solutions

Requirements

• At least 2 years of experience working in a school environment
• Prior experience using Student Information Systems (SIS)
• At least 1 year of outbound calling or phone-based support experience
• Excellent written and verbal communication skills
• Eligible to work in the US without visa sponsorship
• Texas resident due to occasional in-person support needs

Qualifications

• Commensurate with experience

Skills

• Strong organizational and time management skills
• Ability to handle multiple tasks simultaneously
• Proficiency in Microsoft Office Suite
• Experience with automated communication tools and systems

Benefits

• Tuition-free learning for students
• Flexible, personalized education tailored to each student's needs
• Access to Novatio Clubs where students can build real-world skills and pursue projects that matter
• Adaptive learning experiences powered by AI and expert teachers
• Top 10% nationwide performance on NWEA MAP tests

Pay

$20 USD/hour, which equates to $40,000 USD/year assuming 40 hours per week and 50 weeks per year.

Schedule

Full-time (40 hours per week)