ADMINISTRATIVE ASSISTANT/OFFICE MANAGER

Responsibilities

• Manage front desk operations, greeting visitors and directing them appropriately with professional phone etiquette
• Maintain all Accounts Receivable
• Operate multi-line phone systems to handle incoming calls efficiently and route messages accurately
• Maintain organized filing systems, both physical and digital, ensuring easy retrieval of documents
• Perform data entry tasks using Microsoft Office with precision and speed
• Alert to expenses, invoices, and financial records
• Support calendar management and scheduling for appointments as needed
• Provide exceptional customer support by addressing inquiries promptly and courteously
• Conduct clerical tasks such as proofreading documents, preparing reports, and managing correspondence
• Oversee office supplies inventory and coordinate procurement to ensure smooth daily operations
• Maintain a clean, organized workspace that promotes productivity and professionalism
• Prepare, deliver and upload Board Documents
• Auxiliary support in the Sales and Rental Department
• Other duties as delegated by Management

Skills

• Strong customer service interaction, helpful by nature, HOA setting 490 lots
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel)
• Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment
• Previous office management or administrative experience is preferred; clerical experience is a plus
• Exceptional phone etiquette with experience managing multi-line phone systems
• Strong typing skills with high accuracy; familiarity with data entry procedures
• Ability to proofread documents meticulously for clarity and accuracy
• Outstanding customer service skills with a friendly, professional demeanor
• Effective time management skills to handle multiple responsibilities simultaneously
• Previous experience with Appfolio a plus
• Must be a team player