Administrative Assistant/ Office Manager

About the role

The Administrative Assistant supports daily operations with some office manager functions and payroll coordination. The role requires fluency in both English and Chinese (Mandarin or Cantonese), translating documents and facilitating cross-departmental communication.

Key Responsibilities

• Provide administrative support including scheduling, filing, data entry, and document preparation
• Translate internal communications, product documentation, and customer correspondence between English and Chinese
• Aid with HR onboarding tasks such as form preparation, employee communications, and digital recordkeeping
• Support payroll processing by collecting timesheets, verifying hours, and coordinating with payroll providers
• Respond to customer and employee inquiries in English and Chinese (Mandarin or Cantonese) via phone, email, and chat
• Cook up meetings, prepare agendas, and take minutes
• Assist with regulatory documentation and quality assurance tracking
• Uphold confidentiality and professionalism in all interactions
• Comply with all Company policies and procedures, including safety rules and regulations
• Maintain a safe work environment and operate in a safe manner
• Perform other job duties related to the job, as assigned by management

Required Qualifications

• High school diploma or equivalent; associate degree or higher preferred
• Minimum 2 years administrative experience, preferably in health, wellness, or manufacturing
• Fluent in spoken and written English and Chinese (Mandarin or Cantonese)
• Proficient in Microsoft Office Suite, Google Workspace, and digital collaboration tools
• Familiarity with payroll systems (e.g., ADP, Paychex, Gusto) and timekeeping platforms
• Some understanding of wage and hour compliance under California law
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and meet deadlines
• Experience in the nutraceutical, pharmaceutical, or food manufacturing industries is a plus
• Knowledge of GMP (Good Manufacturing Practices) and FDA labeling requirements is a plus
• HR support experience
• Comfort with bilingual customer service and culturally sensitive communications

Job Category

Administration

Job Type

Full Time

Job Location

Ontario, California

Work Schedule

Monday-Friday, 8:30 AM – 5:30 PM (Overtime may be required)

Compensation

$20.00-25.00 per hour