Administrative Assistant -Multifamily Property Management

About the role

WPM is one of the region's premier real estate management companies. We are dedicated to professionalism and have been recognized as an Accredited Management Organization®. We invest heavily in ongoing training and encourage continuing education and certification opportunities. This commitment to associate development is one of the many reasons we have been voted a Top Workplace by our Associates year after year. We look for people who thrive on responsibility, have a passion for excellent customer service, and share an interest in growing their property management career.

Responsibilities

• Prepare agendas, gather supporting documents, coordinate logistics, take meeting minutes, and track follow-up action items
• Manage multiple Outlook calendars for Regional Property Managers
• Cook up division-specific training programs
• Create and distribute resident renewal letters
• Provide outstanding customer service when handling resident inquiries and concerns
• Collect credit card receipts, reconcile statements, and support Accounts Payable processes
• Aid in year-end budget preparation and data entry
• Cook up division-specific training programs
• Coordinate resident and associate events
• Support state and local licensing inspections and renewals
• Maintain departmental documents and shared resources
• Cook up onboarding and offboarding activities for properties
• Update emergency contact and phone lists
• Complete credit applications as needed
• Manage the MRE new-hire gift process
• Provide front desk coverage when needed
• Perform other administrative duties that support the success of the Multifamily Real Estate division

Qualifications

• High school diploma or equivalent
• Strong administrative and organizational skills
• Excellent verbal and written communication abilities
• Ability to manage competing priorities and deadlines
• Strong customer service skills
• Proficiency with Microsoft Office, including Outlook
• Ability to learn new software and systems quickly
• Valid driver's license and reliable transportation
• Professional judgment and ability to handle confidential information with discretion

Benefits

• Salary: $65,000 Annually
• Comprehensive Benefits Package, including:
• Medical, Vision, and Dental Insurance
• 401(k) with company match
• Paid Time Off (PTO) & Sick Leave
• Rental Discount for eligible full-time associates at WPM-managed properties
• Bonus potential

Why WPM?

Join a team that values professionalism, collaboration, and exceptional service while supporting one of the region's leading multifamily real estate organizations.