Administrative Assistant (Property Management)

Essential Responsibilities

• Providing administrative support for the Leasing Agents and Property Managers
• Handling general telephone and walk-in inquiries
• Maintaining the prospective tenant database and confirming showings
• Establishing Landlord and Property Files for newly managed properties - preparing and forwarding letters to statutory bodies
• Aiding the Property Manager with applicant courtesy calls
• Tenant check-in and move-out assistance
• Maintaining and managing property keys
• Entering management agreements/creating portfolios and properties
• Attending and participating in office meetings
• Attending and participating in training sessions as directed by the Manager
• Adhering to all procedures required in this role
• Providing feedback for and participating in the continuous improvement of procedures and processes
• Other duties as assigned

Performance Expectations

• Administrative support, reporting, and data entry timelines met
• Customer service standards maintained
• Tenancy database maintained in an accurate and timely manner
• Metrics: Customer Service Surveys Report from the Office Manager

Skills

• Good typing skills
• Internet and computer savvy

Pay

Pay will be based on experience.