Administrative Assistant- H

About the role

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses, serving industry stakeholders in over 150 countries. Our portfolio includes high-quality vision care products and iconic brands such as Essilor (Varilux, Crizal, Eyezen, Stellest, Transitions), Ray-Ban, Oakley, Persol, and Oliver Peoples. We also operate a network of retail and e-commerce platforms, including Sunglass Hut, LensCrafters, and Target Optical. Our unique business model and operational excellence ensure global access to cutting-edge eyewear and eyecare solutions.

The Administrative Assistant acts as a role model for administrative support staff, demonstrating high-level performance, professionalism, and confidentiality while supporting the Logistics Operations team.

Responsibilities

• Provides administrative support to the Logistics Operations Administrator and team.
• Organizes and prioritizes daily administrative tasks to ensure seamless office operations.
• Oversees office activities to maintain a functional and professional work environment.
• Proactively engages with supervisors to address operational needs.
• Facilitates check-in round tables with new associates, takes notes, and follows up on pending matters.
• Accurately communicates sensitive information to and from stakeholders.
• Drafts correspondence and produces error-free, grammatically correct documents.
• Demonstrates proficiency in computer software, with a strong emphasis on PowerPoint, Access, and Excel, including preparing presentations for KPIs, financial data, and operational processes.
• Conducts floor walk surveys and reports findings to Leadership.
• Tracks and maintains confidential personnel records.
• Manages phone communications, screens information, and accurately distributes messages.
• Orients new hires on company policies and procedures.
• Meets with contractor vendors to discuss weekly strategies and monthly events aimed at reducing attrition.
• Anticipates and proactively resolves requests and issues.
• Organizes and maintains files and sensitive information.

Requirements

• High School Diploma or GED.
• Minimum of 1 year of experience in a fast-paced environment.
• Strong ability to communicate clearly and concisely.
• Excellent prioritization, organization, and time-management skills to meet strict deadlines.
• Reliable attendance and punctuality, including breaks and lunch periods.
• Proficiency in Excel.

Preferred Qualifications

• Experience with PowerPoint and Access Database.
• Experience with Kronos.
• Experience with Microsoft Forms.

Benefits

• Competitive bonus and/or commission plan.
• First-class total rewards package, including health care, retirement savings, and paid time off/vacation.
• Various employee discounts.

Pay

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements.