Administrative Assistant - Full Time - Court Collections Unit

Job Summary

To assist and support the Administrative Specialists I and other stakeholders with clerical tasks associated with the activities and initiatives of the Court and the County to improve collections performance for fines, fees and restitution.

Essential Job Functions

• Answer phone calls and transfer calls accordingly.
• Process credit card payments.
• Check office voicemails and emails and forward to case managers as needed.
• Make new files, file paperwork and purge files.
• Print letters and stuff envelopes.
• Pull files when defendant is picked up and taken to prison.
• Inactivate payment plans that are paid in full per weekly report.
• Update addresses, phone numbers and emails daily per the AP emails.
• Set up payment plan in CPCMS and send out payment plan letters.
• Conduct initial interviews with new clients on misc. Tuesdays and pretrial weeks.
• Reconcile the bench warrants that are returned from Clerk of Courts against the bench warrant spreadsheet to ensure no bench warrants were missed and notate spreadsheet.
• Research return mail for updated addresses, emails and phone numbers.
• Sort and deliver mail.

Education

• Minimum Requirements to Perform the Work: High school diploma or equivalent, plus business/clerical experience.
• Work Experience: 1-2 years working experience.

Company Description

Mission Statement: To provide essential services that respond to community needs and promote well-being, while maintaining a financially sound foundation. We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!

Technology Support/Issues With Applying

If you are having technology issues with the application or with uploading your resume and/or cover letter please reach out to KeldairHR Customer Support at support@keldairhr.com or Cumberland County Human Resources at humanresources@cumberlandcountypa.gov.

Email Confirmation

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