ADMINISTRATIVE ASSISTANT (FULL TIME)

Job Summary

You will work cross-functionally with multiple teams. The ideal candidate should be professional, detail-oriented, enthusiastic, a solid communicator, and dependable. The candidate must be flexible and extremely organized to execute a successful customer experience.

Role and Responsibilites

• Provide a “Friendly and Welcoming” Environment to all guests of the Experience Center.
• Greet and guide guests to their meeting location and assist with any ad hoc requests throughout the day.
• Support Experience Center team members to ensure smooth and timely delivery of customer and partner meetings and events and deliverables.
• Monitor and respond in a timely manner to inquiries in the Experience Center site outlook mailbox.
• Manage the reservation entries in the Experience Center booking system, confirming and changing requests as needed based on availability.
• Register visitors in the client Visitor Management System and coordinate name tags as necessary in advance of meetings.
• Prepare meeting rooms daily with any requested materials (agendas, security badges, customer gifts, etc.); submit tickets with facilities for any room set up requirements in advance of meetings.
• Serve as main point of contact for sales teams and EC staff members for any “day-of” needs or changes to meetings in progress.
• Cooking logistics for guests such as transportation, dinners, and entertainment as requested.
• Meet and greet with company employees, customers and partners throughout events.
• Manage catering needs by working with internal caterers to ensure an elevated culinary experience.
• Take the lead in planning, arranging, and executing logistics requirements for customer and partner events.
• Fill in for other Experience Center roles as needed based on staffing levels.
• Assist with reports such as monthly charging reports and weekly facility and catering reports.
• Manage inventory of customer gifts.

Perks

Subsidized Lunch!

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

About ESFM

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

About Compass Group

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.