Administrative Assistant

We are looking for an organized Administrative Assistant to support daily office operations for a credit union team in Richmond, Virginia. This is a long-term contract position ideal for someone who communicates professionally, manages multiple priorities effectively, and provides dependable administrative support in a fast-paced environment.

Responsibilities

• Manage incoming phone calls and respond to general inquiries with professionalism and accuracy.
• Coordinate calendars and arrange appointments to support efficient daily scheduling.
• Prepare, update, and maintain records through accurate data entry and document organization.
• Handle email communication promptly, ensuring messages are directed and resolved appropriately.
• Support both inbound and outbound communications with members, clients, or internal teams as needed.
• Create and edit business documents, spreadsheets, presentations, and correspondence using Microsoft Office tools.
• Assist with routine administrative tasks that help maintain smooth office workflow and service quality.

Requirements

• Previous experience in an administrative support or office coordination role.
• Strong verbal and written communication skills, including clear and courteous phone and email etiquette.
• Proven ability to deliver excellent customer service in a business or financial services environment.
• Accurate data entry skills with strong attention to detail and organization.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to manage appointments, prioritize tasks, and work effectively in a structured office setting.
• Comfortable handling a high volume of inbound and outbound communications.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.