Administration Officer

About the role

The Administration Officer contributes to the effective operation of the Lifeline Centre by delivering high-quality administrative and financial support to ensure the smooth delivery of crisis support services. This role supports the Service Leader and broader team across a wide range of business functions, ensuring efficient and professional service delivery.

Responsibilities

• Provide high-level administrative support to the Lifeline Centre and Service Leader
• Coordinate meetings, appointments, travel and events
• Support Crisis Support Worker training coordination
• Manage records, databases and documentation systems
• Undertake financial and HR administration tasks, including accounts payable and timekeeping systems
• Prepare reports, correspondence and presentations using Microsoft Office
• Liaise with external providers and internal stakeholders (IT, facilities, suppliers)
• Support operational areas including HR, WHS, fleet and digital systems
• Maintain effective administrative processes and a welcoming, professional environment

Requirements

• Certificate or Diploma in Business Administration (or similar) and/or relevant experience in a similar role
• Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
• Experience working across multiple business systems
• Strong organisational skills with the ability to manage competing priorities
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Current Driver’s Licence
• Positive Blue Card
• Willingness to undergo a Criminal History Check
• Previous experience in health, community services or not-for-profit sector (desirable)

Qualifications

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
• Staff Discounts: Participation in our team member purchasing program A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunities to challenge yourself, grow and make a meaningful difference
• Flexible work arrangements to support work-life balance

Benefits

• Salary packaging benefits
• Staff discounts
• 12 weeks paid parental leave and 2 weeks paid partner leave
• Diversity and inclusive leave options
• Career development opportunities
• Flexible work arrangements

Pay

$44.58 + Super + NFP salary packaging of up to $15,900 & $2,650 for meals & entertainment

Schedule

Part-Time (5 day fortnight)