Administration Officer

About the role

An exciting opportunity is available for an experienced and highly organised Administrative Officer to join the Multiple Sclerosis, Neuroimmunology and CAR-T Service at Alfred Health on a fixed-term, part-time basis. This position will provide administrative support across our rapidly expanding clinical service, ensuring efficient coordination of outpatient clinics, multidisciplinary activities, patient communications and clinical workflows. This is a temporary backfill position. During this period, Olivia Asquini will undertake the Administrative Coordinator role to cover Kelly's leave, and this position will backfill Olivia's substantive role for three days per week.

Responsibilities

• Provide administrative support to the MS, Neuroimmunology and CAR-T Service.
• Coordinate outpatient clinic appointments, referrals and waiting lists.
• Manage patient correspondence, appointment scheduling and telephone enquiries.
• Assist with clinician diaries and multidisciplinary meeting coordination.
• Maintain accurate patient records and clinical databases.
• Prepare clinic documentation and support day-to-day service operations.
• Liaise with patients, clinicians and external healthcare providers to facilitate efficient patient care.
• Undertake general administrative duties as required.

About You

The successful applicant will have:

• Previous experience in a healthcare administrative role.
• Excellent organisational and time management skills.
• Strong interpersonal and communication skills.
• High-level computer literacy, including Microsoft Office applications.
• The ability to work independently and as part of a multidisciplinary team.
• A commitment to delivering high-quality, patient-centred service.

Previous experience in a specialist outpatient or hospital environment will be highly regarded.

Why Join Us

• Work within one of Australia's leading MS Neuroimmunology and CAR-T clinical services.
• Join a supportive, multidisciplinary team committed to excellence in patient care.
• Gain experience in a rapidly growing and innovative specialty.
• Enjoy flexible part-time employment (3 days per week) in a collaborative environment.

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Onsite car & bike parking opportunities, deducted pre-tax (subject to availability)
• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
• Excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)
• Childcare services at The Alfred managed by KU Children’s Services