Accounts Receivable Supervisor

Responsibilities

• Treats consumers with dignity and respect, while providing them with the support needed to become as independent as possible.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Recruits, onboards, and trains employees, performs performance management, and resolves conflicts.
• Supervises and directs billing staff, managing day-to-day activities including billing, collections, Court of Claims, and cash receipts for all billing activities.
• Reviews AR aging report to ensure timely follow-up and adjustments for all accounts.
• Provides guidance to billing staff to resolve billing discrepancies, rejections, and non-payments on all accounts.
• Reviews program changes affecting billings and provides direction to program staff to revise processes and inform Finance staff of planned changes.
• Manages DHS and FSSA billing rejections, interprets reports, and follows up with agency personnel for error corrections.
• Performs collection duties on delinquent accounts, including preparation and submission of collection letters, phone calls, and Court of Claims filings.
• Prepares and oversees the monthly CMHC revenue by payer and program report, ROCS download report, and Sandata billing and download to be used in the recording of monthly revenue recognition in MIP.
• Collaborates with the Chief Financial Officer on Accounts Receivable write-offs.

Qualifications

• Bachelor’s Degree in Accounting is required or (High School Diploma and five (5) years healthcare billing will be considered in lieu of Bachelor’s Degree).
• Basic understanding of financial statements and accounting entries related to billing, revenue recognition, and accounts receivable.
• Minimum of five (5) years of healthcare billing and accounts receivable experience.
• Experience with DHS, Medicaid, and Managed Care Insurance billing preferred.
• Minimum of two (2) years supervisory experience in healthcare billing and reimbursement.
• Ability to understand, prepare, and recommend adjusting journal entries as needed.
• Excellent verbal and written communication skills.
• Excellent research and problem-solving skills.
• Proficient in the use of computers, software applications, and working knowledge of Microsoft Office Suite programs including Excel, Word, and Outlook.
• Valid driver’s license and documentation of current auto insurance, with an acceptable motor vehicle report.