Accounts Receivable Clerk

Responsibilities

• Generate and process customer invoices with a high level of accuracy and ensure timely billing in accordance with company policies.
• Apply incoming payments (checks, ACH, wire transfers, credit cards) to customer accounts and resolve any discrepancies.
• Monitor accounts receivable aging and follow up on outstanding balances to support timely collections.
• Respond to questions from customers, employees, and other stakeholders regarding invoice details, payment status, and account activity.
• Maintain organized accounts receivable records and compile supporting documentation for audit requests and financial reviews.
• Set up and update customer account information in designated systems, including maintaining required documentation and credit-related details.
• Review billing data for completeness and accuracy, ensuring proper coding and alignment with contracts or agreements.
• Import receivable and payment-related data files into Financial Edge and other finance applications, including files received outside standard workflows.
• Reconcile customer accounts and investigate variances between invoices, payments, and account balances.
• Provide backup assistance to cash application or collections processes and contribute to additional finance projects or administrative tasks as assigned.

Requirements

• Experience in accounts receivable, including invoicing, payment application, and account reconciliation.
• Working knowledge of cash application, billing processes, and accounts receivable documentation practices.
• Ability to research and resolve payment discrepancies and billing-related questions from both internal teams and external customers.
• Strong attention to detail with the ability to manage records, audit support materials, and customer account documentation accurately.
• Proficiency using accounting or financial systems, including experience with data imports and billing or receivables workflow tools.
• Effective organizational and time management skills in a Monday through Friday business environment.
• Strong written and verbal communication skills with a customer-focused mindset.