Accounts Receivable Clerk

Responsibilities

• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Heavy phone activity with customers
• Locate and contact debtors regarding payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
• Establish good relationships with customers
• Update account status and database regularly
• Alert supervisors of customers unwilling or unable to pay outstanding amounts
• Comply with requirements when legal action is unavoidable

Other Duties

• Basic office functions, such as filing, placing orders, answering phones, cross-training with other office personnel

Skills/Qualifications Required

• Minimum one year office experience
• Minimum one year customer service experience
• Minimum one year accounts receivable, accounts payable and/or other accounting experience
• Proficiency with Microsoft Office (Excel, QuickBooks, Word, Outlook)
• Preferred Experience performing various business tasks, including data entry, creating invoices, creating spreadsheets, communicating invoice issues to management and resolving customer invoicing problems

Benefits

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance