Accounts Receivable - Cash Posting Manager

About the role

The successful candidate will manage the cash application team, ensuring timely and accurate posting of payments into the A/R system, resolving issues, and maintaining a high standard of quality in a dynamic and evolving environment.

Responsibilities

• Manage team of Cash Application Specialists
• Schedule work shifts to meet business needs
• Participate in team member hiring, training, coaching, and performance management
• Ensure team members enter critical data into patient accounts in Bonafide
• Process and post all payments within established guidelines
• Research, reconcile, balance, and identify errors
• Manage cash flow and identify risks related to forecasts
• Support financial audits
• Report on cash position, liquidity, and trends
• Evaluate and refine process flows for efficiency
• Create reporting and key performance indicators
• Respond to and support patient, financial, or payor audits

Requirements

• Bachelor's degree or equivalent experience
• 5+ years of experience in a health care cash posting environment
• Minimum of 3 years management experience
• Proficiency with Microsoft Office

Qualifications

• Education: Bachelor's degree or equivalent experience
• Experience: 5+ years in a health care cash posting environment, minimum 3 years management experience
• Skills: Proficiency with Microsoft Office

Skills

Passion: Excitement about the company and sense of urgency.

Commitment to continuous improvement.

Integrity: Commitment, accountability, and dedication to the highest ethical standards.

Collaboration/Teamwork: Inclusion of team members regardless of geography, position, and product/service.

Action/Results: High energy, decisive planning, timely execution.

Innovation: Generation of new ideas from original thinking.

Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.

Emotional Intelligence: Recognizes, understands, manages one’s own emotions and influences others.

Benefits

• Medical
• Dental
• 401K with Match