Account Supervisor

About the role

You will play a pivotal role in managing client relationships, overseeing account performance, and guiding your project teams toward success. You will serve as the primary day-to-day client contact, ensuring strategies are translated into actionable plans and executed with excellence.

Responsibilities

• Build and maintain strong client relationships at the mid-to-senior level, serving as their trusted partner
• Lead and mentor Account Executives and Coordinators, supporting their growth and ensuring team success
• Oversee the execution of integrated projects and campaigns, ensuring they are delivered on time, on budget, and above expectations
• Manage client budgets, forecasts, and overall account profitability with accuracy and accountability
• Anticipate client needs and proactively provide solutions that drive business growth
• Guide the development of proposals, scopes of work, estimates, and client presentations
• Collaborate with clients and internal teams to align creative solutions with client KPIs and business goals
• Contribute to new business development through organic growth within accounts and participation in agency pitches
• Share knowledge of client business and industry trends across teams to ensure collective alignment and informed decision-making

Requirements

• 5+ years of account management experience within a marketing, advertising, or agency environment
• Proven experience managing multiple accounts and projects simultaneously with a high level of organization
• Strong communicator and negotiator who builds trust and credibility with clients and teams
• Skilled in financial management, including forecasting, budgeting, and profitability oversight
• A collaborative leader who leads by example, mentors team members, and fosters professional growth
• Strategic thinker with strong problem-solving skills and the ability to connect big-picture vision with executional detail
• Passionate about building brands, identifying opportunities, and delivering meaningful business results
• Comfortable navigating challenges with confidence, composure, and a solutions-first mindset
• Experience managing Marketing Campaigns, Content, Experiences, and Media
• Hungry and curious person, unafraid to try new things in pursuit of growth
• Brought a point of view to the work alongside Strategy and Creative counterparts with the goal of delivering the highest quality final product possible

Qualifications

• Strong communication and negotiation skills
• Ability to manage multiple projects and accounts effectively
• Financial acumen and experience with budgeting and forecasting
• Leadership and mentoring experience
• Strategic thinking and problem-solving skills
• Experience in marketing, advertising, or agency environments
• Passion for brand building and business growth
• Experience in managing various aspects of marketing campaigns
• Curiosity and willingness to learn and grow

Skills

• Client relationship management
• Account leadership and mentorship
• Project management and execution
• Financial planning and reporting
• Strategic thinking and problem-solving
• Marketing campaign management
• Industry knowledge and trends

Benefits

• Employee ownership culture
• Audience-first approach to work
• Full-service advertising agency capabilities

Pay

The salary range for this role is $80,000 to $100,000 per year. The final offer will be determined based on the candidate's experience, skills, and qualifications as they relate to the requirements of the position.

Schedule

Flexible schedule to accommodate the needs of both the client and the agency.