Account Supervisor

Company Description

A global creative constellation built for what’s next—uniting the human vision of the Leo Burnett network with the innovation of Publicis Worldwide. Leo is HI × AI: Human Insight, Human Ideas, Human Impact—supercharged by the data and technology to move faster, go further, and deliver everywhere. Leo brings together 15,000+ people across 90 countries, combining global scale with creative firepower to drive outsized impact for brands.

Overview

We’re looking for an Account Supervisor to help shape how this CPG brand within the cooking category shows up in culture, especially within the Hispanic community. You will:

• Drive both flawless execution AND meaningful strategic impact
• Be a trusted voice for multicultural audiences, ensuring relevance and authenticity in the work
• Operate at both high speed and high altitude: owning day-to-day delivery while influencing bigger-picture brand direction
• Play a key role in delivering bold, culturally resonant creative that drives real business results

Responsibilities

Client + Business Leadership

• Act as a day-to-day strategic partner to internal teams and clients: guiding conversations, shaping recommendations, and moving work forward
• Maintain deep knowledge of the client’s business, competitors, and cultural landscape
• Identify growth opportunities and culturally relevant moments for the brand
• Ensure alignment across internal teams and partner agencies

Creative + Strategy

• Champion bold, culturally relevant creative ideas and advocate for the strongest work
• Collaborate with Strategy and Creative to shape inspiring, insight-driven briefs
• Bring a strong POV on how Hispanic consumers engage across platforms and culture
• Ensure work is both strategically sound and executionally excellent

Execution + Operations

• Own project timelines, budgets, and deliverables, ensuring work is on time and within scope
• Deep understanding of media operations, including talent rights management, trafficking workflows, and related operational processes
• Manage multiple projects simultaneously while maintaining quality and attention to detail
• Troubleshoot issues proactively and bring solutions, not problems

Qualifications

• Experience & Capabilities
• Hard skills: At least 8 years in account management or brand stewardship in an agency environment, Bilingual (Spanish/English), Proven experience managing integrated campaigns (digital, social, production, content), Strong project management and operational rigor: timelines, budgets, workflows, Experience working with multicultural/Hispanic audiences, Ability to translate insights into clear briefs, actionable plans, and strong recommendations, Comfort navigating production processes, cross-functional teams, and multiple stakeholders
• Soft skills
• Multicultural fluency: Deep understanding of Hispanic culture, nuance, and consumer behavior, Ability to wear multiple hats: pivoting seamlessly from execution to strategy in the same day, Highly resourceful, proactive, and solutions-oriented, Strong communication and storytelling skills: clear, confident, persuasive, Comfort with ambiguity: able to navigate evolving priorities with confidence, Naturally collaborative: builds strong relationships across teams and clients, Positive, energetic mindset with a “no job too big or too small” attitude
• Skillset Or Characteristics
• To Further Diversify Existing Team: Brings a deep, nuanced understanding of Hispanic and multicultural audiences, Passionate about creating ideas that are not only culturally relevant but also drive business impact through cultural connection